Overall Responsibilities

To act as a strategic partner to assigned business units, ensuring alignment of HR strategies with business objectives. To support workforce planning, employee relations, performance management, talent development, and compliance. To enable business growth and operational excellence across the bank’s branches and departments. Responsible to develop people strategies and approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction for healthy employee relations.

Key Areas of Accountability

• Partner with and advise the Management and HODs to develop and implement effective HR related policies and practices that will support the strategic growth of the Bank.
• Ensure to educate, coach, and partner with the managers on performance management, employee development goals and KPIs in line with the Bank’s strategy and goals.
• Provide timely information and feedback to the Management and HODs regarding HR issues and provide the expertise in the areas of the employee relations, development and coaching, compensation, and organizational development.
• Ensure participating and support in the continuous development of HR initiatives and programs like recruitment, retention, coms & bens, and learning & development.
• Partner with Learning & Development to work on value-added programs in areas of employee growth and development as well as their performance.
• Maintain a thorough understanding and knowledge of legal requirements to ensure regulatory compliance and reduce operational risks.
• Ensure and be champion, a change agent for and accelerate Bank’s Values and Culture in which the employees across the Bank feel engaged, inspired and involved to deliver top business results.
• Must be able to review, analyze and interpret employee related reports and to guide decision making and provide proactive solutions to tackle the area which require improvement for the Bank and employees.
• Must add value to overall business objectives, provide HR solutions, ensure for a diversified workforce, resolve personnel grievances, retain a talented workforce, and ensure compliance with regulations.

Skills and Competencies Requirements

Technical Competencies

• Strong knowledge of labor law and HR best practices.
• Understanding of banking operations and regulatory environment.
• Proficiency in MS Office; HRIS experience is an advantage.
• Proactive, adaptable, and results-oriented.

Behavioural Competencies

• Strategic Thinking
• Leadership and Team Management
• Communication and Collaboration
• Critical Thinking & Problem Solving
• Integrity and Confidentiality

Experiences and Qualification Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Professional HR certifications (e.g., CIPD, SHRM, or local HR Diploma) preferred.
• Minimum 5 years of HR experience, preferably in the banking/financial services industry.
• Prior exposure to HRBP or generalist role is an advantage.