Business & Revenue Governance (Credit-Linked Portfolio Oversight) Oversee credit-linked insurance portfolio performance (Life & GI tied to loans) Monitor penetration ratio across loan segments (Retail, SME, Mortgage, Auto, etc.) Identify leakage, missed attachment, and premium gaps Sales Governance & Performance Management Design a structured production validation process for credit-linked policies Reconcile: Loan disbursement and insurance attachment, Gross premium, and net premium, Issued and cancelled cases Track: Credit-linked penetration ratio, Attachment rate by product, Early cancellation rate Ensure accurate data submission to Finance for incentive payout processing Data Management & Reporting Governance Own Bancassurance master data dashboard (Life & GI) for: Branch, Zone, Division, Product Maintain daily/weekly/monthly production reporting accuracy Ensure official reconciliation with insurance partners Prepare management reporting pack and maintain audit-ready documentation trail Process, Control & Administration Develop and maintain SOP for: Policy issuance validation, Incentive verification, Partner reconciliation, Production dispute handling Coordinate with: Loan Department, Operations, Finance, Insurance partners Monitor SLA compliance (issuance, endorsement, cancellation) Ensure proper document archival and compliance standards Oversee Bancassurance Department administrative governance and operational coordination Partner & Operational Alignment Coordinate the campaign rollouts Validate underwriting TAT (Turnaround Time) performance Track claim ratio and escalate systemic issues Risk, Compliance & Audit Management Monitor regulatory compliance documentation Support internal and external audit reviews Reduce operational risk exposure People Leadership & Capability Development Lead Data & Admin support team Build analytical capability within the team Foster a strong control-oriented and detail-driven culture
Business & Revenue Leadership Develop an annual Life Insurance business strategy aligned with bank targets and drive FYP growth across protection, savings, and credit-life segments Set branch-wise, zone-wise, and division-wise targets Monitor daily/weekly/monthly performance dashboard (New, case count - size, persistency) Drive penetration, productivity, case size growth, and policy persistency improvement Sales Governance & Performance Management Design structured sales rhythm: Daily tracking, Weekly pipeline review, and Monthly performance Track: Conversion rate, Lead quality ratio, Average case size, Active branch, and Persistency ratios Identify underperforming branches and implement a recovery plan Improve sales pipeline coverage and velocity Validate monthly FYP production before incentive payout Channel Development & Activation Strengthen branch-based financial advisory selling model Drive: Protection-focused campaigns, Family protection, Savings & retirement activation programs Ensure quality leads generation from: High-value depositors, Loan customers, Payroll customers,Corporations and Digital Inquiries Promote needs-based advisory approach to close protection gap Improve service-initiated sales culture and referral discipline Partner Management Lead joint business planning with life insurance partners Negotiate annual targets, incentive schemes, and activation budget Align on product innovation (protection-led products, riders, simplified underwriting) Monitor SLA, underwriting TAT, medical clearance efficiency, and claim experience Conduct quarterly business reviews with a focus on persistency and quality ratio, Product & Portfolio Management Identify protection gap opportunities and propose new life products Optimize product mix to improve: Protection ratio and Margin contribution Ensure product clarity, benefit illustration transparency, and suitability alignment Risk, Compliance & Customer Experience Ensure full regulatory compliance and proper needs analysis documentation Reduce complaints, mis-selling risk, and early policy lapse Strengthen declaration clarity, suitability assessment, and financial underwriting standards Monitor claim experience feedback loop and customer retention indicators People Leadership & Capability Building Coach and develop Life Insurance sales teams and relationship officers Drive advisory-based selling skills and protection gap analysis training Build second-line leadership and strengthen the financial consultant mindset Foster a long-term, sustainable sales culture focused on quality and persistence
Work across and partner with the HODs to develop and implement effective HR related policies and practices that will support the strategic growth of the Bank. Be able to partner and educate the employees on Performance Management, Employee Development Goals and KPIs in line with the Bank’s strategy and goals. Support the Management, HODs and the People Manager on HR-related issues in line with labour and statutory laws as well as the Bank’s policies and guidelines. Be able to support in the continuous development of HR initiatives and programs like recruitment, retention, coms & bens, and Learning & Development, etc. Be a champion for and accelerate Bank’s Values and Culture in which the employees across the Bank feel engaged, inspired and involved to deliver top business results. To support to the Functional Leaders and to add value to overall business objectives, providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations.
Lead Learning Operations & Trainer Functions to ensure learning solutions in L&D Roadmap are delivering effectively and efficiently for all AYA Employees as planned timeline. Responsible to execute Training Plans and interventions across AYA Bank by taking lead to L&D Operations, Trainers, and Reporting teams. Conduct training and workshops on Organizational Core Skills, Management, and Leadership Programs. Involve in TNA, Development Dialogues Processes, review and revise curriculum to enable effective interventions and training delivery Take ownership and apply the full benefit of the Learning Management System to enhance L&D operations effectively and efficiently. Understand the Content Development Process such as creating Learning content/ Assessments/ Learning Aids in application of instructional design and adult learning principles Apply multimedia experience, leveraging graphics, audio, and visual design skills to create engaging and relevant learning materials including videos, e-learning modules Maintain and track the approved L&D Budget to execute Training Plans, Learners Engagement Initiatives, and Campaigns. Responsible to work with external program vendors and consultants in building an L&D portfolio for the capacity development of AYA Bank Take and share responsibility with L&D Design & Engagement leads to source and manage Program Service Agreements. Ensure all L&D programs and interventions are implemented by L&D Policy. Develop and apply evaluation and assessment tools to measure training effectiveness Apply expertise in analytics and provide learner insights to implement appropriate learning solutions Assess the impact on the development plans and work with the Program Design team for continuous improvement. Help team members to develop through career paths. Other Ad-hoc duties assigned by Head of department
Responsible to deliver / facilitate soft skills and supervisory trainings to execute L&D roadmap and training plan. Apply adult learning theories and have a strong delivery skillset to Implement and facilitate workshops and training. Apply the full benefit of the Learning Delivery Systems to deliver effective training programs Apply multimedia experience, leveraging graphics, audio, and visual design skills to create engaging and relevant learning materials including videos, e-learning modules Assist in educating employees to utilise the full benefit of digital learnings and the Learning Management System. Assist in the content development process in the context of banking operations Assist in measuring training effectiveness
These roles primarily serve corporate clients, providing financial services tailored to their needs. Managing and facilitating various financial transactions, including domestic and international payments, trade finance, and related services. Identify transaction banking opportunities and convert to lead and/or expand the transaction banking business to deliver a suite of cash management, deposits, fx, trade finance products and actively promoting cross selling opportunities. Many Transaction Banking roles involve building and maintaining strong relationships with corporate clients, understanding their needs, and offering solutions. Establish strong working relationships with Product Management Teams. Lead and collaborate with all stakeholders within Transaction Banking and across other business units to design, develop and deliver solutions successfully to clients. Build strong relationships with clients, including individuals responsible for the cash Identifying and converting new business opportunities in the Transaction Banking space, expanding the bank's client base and market share. Execute and drive assigned portfolio sales plan to ensure that revenue targets and Key Performance indicators are met. A significant portion of Transaction Banking involves working with international trade finance products, requiring a strong understanding of trade finance processes and risks.
Monitor PG performance Daily, Weekly, Monthly and Drive to Achieve their Target. Problem solving for Customer issues and their requirements. Plan for Agent / Merchant Acquisition and Distribution in respective territory. Agent / Merchant Acquisition and Reactivation process as per assign Target. Monitor POSM for Visibility and Branding Activity. Organize Branch Team member for Agent / Merchant Business Growth. Provide Market Information, Competitor information to Management. Drive Visibility, Availability, Recommendation for Agent /Merchant Business growth. Appoint Potential DTR for Non-Branch Area in respective territory. Monitor and drive Branch / DTR performance as per assign territory. Drive to Achieve Monthly target. Organizing and coordinating cross teams to achieve expected results.
Key Responsibilities Manage assigned product segments to maximize sales performance and business growth Support and coordinate with Sales teams and management to achieve product targets Assist in developing product strategies in alignment with business objectives Conduct competitor analysis (portfolio and pricing) and provide actionable insights Support the development and execution of product marketing strategies Collaborate with internal teams to drive product awareness and promotional activities Identify and support cross-selling opportunities across product lines
The Brand Production Videography/Photography Manager at AYA Bank's Marketing Department will report to the Events & Brand Production Senior Manager and have the following responsibilities: Brand Production Manager: Serve as the brand endorser for AYA Bank and related products, creating awareness and excitement for the company's services or products. Interact with customers to listen to their feedback and develop new ways to effectively market products. Coordinate with internal stakeholders and agencies to ensure successful production of the brand. Pre-Production: Develop scripts and determine the best shooting angles for footages. Contribute to storyboarding and thematic building if needed. Stay updated on new commercial trends and technical know-how for production execution. Conduct location scouting and selection, assessing from commercial and technical perspectives, and preparing a deck. In-Production: Manage video, sound, and event production. Set up camera equipment before and after photo or video shoots, including tripods, monitors, lighting gear, and cables. Provide professional insights and advice on optimizing shots for the targeted audience. Plan, prepare, and rehearse scenes. Follow camera angles and scripts accurately. Creatively frame shots to meet the specifications of directors and producers. Respond quickly to directions from the director. Post-Production: Manipulate and edit film pieces in a seamless and invisible manner to the audience. Grasp the production team's needs and specifications based on the provided brief. Review shooting script and raw material to create a shot decision list considering scenes' value and continuity. Trim footage segments and assemble the sequence of the film. Add music, dialogues, graphics, and effects. Create rough and final cuts. Ensure logical sequencing and smooth running. Consult with stakeholders throughout the production and post-production processes. Continuously discover and implement new editing technologies and industry's best practices to maximize efficiency.