Product & Solution Manager (Digital Channels)

(Project Officer)

AYA Bank

Ahlon | Yangon

1 Post

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Product & Solution Manager (Digital Channels)

Product & Solution Manager (Digital Channels)

AYA Bank

Apply Here

Product & Solution Manager (Digital Channels)

(Project Officer)

AYA Bank

Myanmar - Yangon

Ahlon | Yangon

1 Post

Today

Apply Here

Experience level

Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Lead and supervise Product & Solution team members, providing real-time and Level 2 support for digital banking platforms, ensuring timely resolution of customer issues.
Assign tasks, monitor performance, and ensure timely delivery of team objectives.
Provide coaching, guidance, and performance feedback to team members.
Develop, document, and maintain comprehensive mobile and Internet banking application test strategies, plans, and cases.
Conduct end-to-end testing for digital banking platforms, including functional, performance, services and user acceptance testing (UAT).
Analysing the system and ensuring the test strategy is aligned with the development process requirements.
Troubleshoot and resolve incidents related to mobile banking and internet banking,
Identify bugs and create reports highlighting all modules’ statuses.
Coordinating with the development teams and the project management team to develop effective test plans and strategies.
Making improvements to the system throughout the software development phase.
Promote efficiency and best practices in testing and solution management.
Supports projects assigned by the digital channels operations management team.
Perform other related duties as assigned or requested.

Open To

Male/Female

Job Requirements

Bachelor’s in Computer Science, Information Technology or equivalent.
At least 2 years of experience in a team leadership and supervisory role.
Strong understanding of Software Development methodologies like Agile, System Quality Assurance and documentation.
Experience in mobile banking and internet banking platforms is preferred.
Strong analytical, troubleshooting, and problem-solving skills.
Working knowledge of software programming languages.
Excellent organisational and project management skills.
Good oral and written communication skills.
Strong time management and decision-making ability.
Ability to solve complex problems