Ensuring menu quality and consistency across all stores Create and standardize recipes for Local Foods and Western Deli Foods Drive Successful implementation of new menus and training completion rates Train store kitchen teams on menu preparation and food presentation Maintain compliance with food safety and hygiene standards Conduct store visits to check food quality, hygiene, and display standards and monitor visual merchandising and food freshness in all branches Support innovation and new menu launches Communicate regularly with teams and operations departments to gather feedback, share updates, and submit reports Prepare well in advance for training sessions and follow instructions from the Department Head Conduct weekly store visits and submit reports on performance, findings, challenges, and opportunities Ensure product quality, freshness, and display standards comply with company guidelines to maximize customer appeal
Supervise finance & admin activities (AP/AR, budgets, reports) Manage office administration, vendors, and contracts Ensure compliance with company policies and regulations Lead and guide finance/admin staff
The main purpose of this position is to manage, maintain, support, and monitor business applications and AMS function service delivery matters. Key Responsibilities To manage daily AMS system and need to provide first-level issues. Record the solution in documentation or create SOP for business requirements. To manage IT ticket management system and able to communicate with local vendors. To collaborate with the data team for the business report and provide functional support. Need to install and configuration for the UAT and production site for business applications. To manage database administration for the applications related. Make sure to understand COB (Close of Business) administration and troubleshooting including Year End, Month End, Daily EOD Support, and optimization. Familiar with the ERP/SAP system and able to assist user’s requirements as running at the L1 support. To monitor and maintain daily data sync jobs.
Monitor and ensure smooth daily operation of mechanical machines and equipment Perform preventive and corrective maintenance to minimize downtime Diagnose mechanical faults and carry out repairs independently Prepare maintenance plans and maintenance schedules Identify spare parts requirements and follow up on procurement Supervise and guide junior technicians during maintenance work Maintain accurate records of breakdowns, maintenance checklists, and reports Ensure compliance with safety standards and maintenance procedures Coordinate with external service providers and contractors when required Support installation, commissioning, and relocation of machines and equipment Follow up and ensure timely completion of maintenance tasks
Dispensing drugs prescribed by physicians and providing information to patients about their side effects, usage, and interactions. Checking dosage and ensuring that medicines are correctly and safely supplied and labelled. Counselling and advising the public on the treatment of minor ailments, diet, exercise, or stress management. Monitoring blood pressure & nutritional advice. Offering a diabetes testing service & nutritional advice. Calculating Body Weight, Body Mass Index, and nutritional advice for a healthy living lifestyle. Overseeing the product handling and safe storage of medical products. Managing, supervising, and training pharmacy support staff. Promoting sales and developing the business. Keeping up to date with current pharmacy practice, new drugs, and their uses. Reporting customer requested medicine and medical equipment, monthly use of medicine to the head office plan.
To support the merchandising group to develop quality products at the cost- effective way with the right suppliers Work with suppliers on new and upcoming products Define objective for store audits & competitor surveys Resolving problems with quality in the product development Inventory level management, manage supplier relationships Generate sale, profit, and operating income to achieve company’s budget. Responsible in purchasing and sourcing assortment. Investigate the market price and deal with suppliers. Supervise, coach and support the merchandising team with an aim to ensure efficient and productive daily operations.
To support the merchandising group to develop quality products at the cost- Effective way with the right suppliers Work with suppliers on new and up-coming products Define objective for store audits & competitor surveys Resolving problems with quality in the product development Inventory level management, manage supplier relationship Generate sale, profit, and operating income to achieve company’s budget. Responsible in purchasing and sourcing assortment. Investigate the market price and dealing with suppliers. Supervise, coach and support the merchandising team with an aim to ensure efficient and productive daily operations.
Key Responsibilities 1. Last-Mile Delivery Operations Manage end-to-end last-mile delivery from dispatch to successful delivery Oversee both express (rider-based) and scheduled/slot delivery (truck-based) operations Ensure timely, accurate, and cost-efficient delivery performance Monitor delivery turnaround time (TAT) and SLA compliance 2. Fleet & Rider Management Manage daily operations of riders (express/same-day delivery) and delivery trucks/vans (scheduled & bulk/slot delivery) Plan manpower and fleet allocation based on order volume and delivery type Monitor performance: productivity, utilization, attendance Handle operational issues (delays, breakdowns, complaints) Ensure compliance with SOPs, safety standards, and service quality 3. Route Planning & Capacity Optimization Plan and optimize delivery routes for both dynamic routing (riders) and planned routes (truck slot deliveries) Manage delivery zoning, batching, and order clustering Optimize fleet utilization and reduce cost per delivery Balance load between riders and trucks based on order profile 4. 3PL & Delivery Vendor Coordination Manage relationships with 3PL partners Monitor vendor SLA performance and cost efficiency Resolve delivery failures, delays, and escalations Support onboarding and performance evaluation of logistics partners 5. Returns & Reverse Logistics Manage return pickups via riders or scheduled truck routes Coordinate with warehouse and customer service for smooth processing Reduce return cycle time and improve customer experience Analyze delivery-related return issues 6. Process Improvement & Automation Identify inefficiencies in routing, dispatching, and fleet utilization Improve dispatch planning for peak and campaign periods Support system enhancements (routing tools, tracking systems) Ensure SOP compliance across all delivery modes 7. Delivery Performance Monitoring Track and analyze KPIs such as: On-time delivery (express vs scheduled) Failed/returned deliveries Fleet utilization (riders & trucks) Cost per order / per drop Prepare daily, weekly, and monthly logistics reports Identify performance gaps and improvement opportunities 8. Cross-functional Collaboration Work closely with Warehouse, Customer Service, and IT teams Align delivery capacity with campaign forecasts and sales spikes Ensure clear communication on delivery timelines and constraints
Lead the drawing team, ensuring high-quality engineering designs and technical drawings for expansion projects. Collaborate with various departments to ensure accurate and timely completion of drawings and plans. Coordinate effectively with site contractors to ensure that project timelines, quality standards, and budget requirements are met. Review and verify all engineering designs to ensure compliance with industry standards and regulations. Provide technical guidance and support to contractors and other team members. Manage project documentation, including drawings, specifications, and project reports. Act as a liaison between design teams, contractors, and project management to ensure smooth project execution.