Accountable for end-to-end HR services and practices that will support the strategic growth of the business. Provide both strategic and tactical support to line managers on any employment issue, conflict resolution, and HR process while ensuring that the teams are fully compliant with employment legislation. Lead end-to-end resource planning, including budget planning and recruitment. Proactively review and manage employee benefit programs to enhance productivity and add value to business objectives. Working together with the Learning Institute team to continuously improve the skills and capability development initiatives. Implement people strategies and initiatives that will drive productivity and communication. Partner with leaders and their teams to develop and implement effective HR policies and practices that will support the strategic growth of the business. Analyze and interpret various people's information and reports to guide decision-making and provide proactive solutions. Work with leaders to develop and embed the culture required to support broader organizational goals.
Job Purpose: To oversee the overall performance, presentation, and user experience of the City Mall Online website by ensuring that products, campaigns, and promotions are effectively managed. This role requires both analytical and creative thinking — managing day-to-day site operations, optimizing traffic and conversion rates, and improving the user journey through data-driven and design-based insights. Job Description (JD): Manage daily website content updates including product listings, pricing, banners, and promotional assets. Monitor website traffic, conversion rates, and sales performance across categories to identify improvement opportunities. Collaborate with the UI/UX and digital marketing teams to ensure that site design, navigation, and layout deliver a seamless user experience. Coordinate with internal teams (Category, Marketing, IT) to align online campaigns, launches, and promotions. Execute e-merchandising strategies to increase product visibility and enhance customer engagement. Utilize analytics tools (e.g., Google Analytics, internal dashboards) to report on user behavior, click-through rates, and customer journeys. Ensure accuracy and consistency of content, visuals, and product data across the website. Support troubleshooting for any display or operational issues related to the e-commerce platform. Contribute creative ideas and participate in UX/UI improvement discussions to enhance site performance.
Program Structure Phase 1: Classroom Training (2 Months) • Location: City Mart Training Center Retail operations fundamentals Leadership & people management skills Customer experience & service excellence Commercial awareness & store performance Phase 2: On-the-Job Training – OJT (1 Month) • Hands-on experience at City Mart retail outlets Real store operations and team management exposure Post Training Upon successful completion of the 3-month training, candidates will be appointed as at least Senior Supervisor position under a 2-year contract, with structured development and performance evaluation throughout the period. Upon successful completion of the 3-month training, candidates will be appointed as at least Senior Supervisor position under a 2-year contract, with structured development and performance evaluation throughout the period. The detailed job description will be provided after the probation period is successfully completed, Manage the sales target according to the branch by branch and category by category in order to get the sales achievement. Supervised and Manage the ordering process in order to prevent the stock out situation. Supervise and Manage the product with in stated expired and damage because of products disqualified and wrong display. Focus the sales figures in order to manage the stock control and ordering process. In order to sell the hygiene products, manage the cleaning process stated schedule and supervise the staff in order to practice the FIFO Method not only raw materials also for finished goods. Proactively manage the promotion programs in order to get the sales achievement. Supervised and manage the daily operations such as (Promotion programs, stock and assets transfer, customer feedback, ordering process and expiry and damage report) Study and consider the Weekly Sales Data, Damage Data and Sales Transaction Data and report to Management altogether with problem sourcing and solutions also. Well handling the customer complain in order to get the customer satisfaction and find out the problem sourcing and solutions also set the process and procedures and not happen again similar problems. Coach and Motivate the staff in order to achieve the department KPI and sales target
We are seeking an experienced Fleet Operations Executive (Management Level) to lead and optimize end-to-end fleet operations. The ideal candidate will be responsible for strategic planning, operational efficiency, cost control, regulatory compliance, and team leadership to ensure safe and efficient fleet operations aligned with business objectives. Key Responsibilities Plan, manage, and optimize overall fleet operations Lead and supervise fleet supervisors, dispatchers, and drivers Ensure timely preventive and corrective vehicle maintenance with minimal downtime Prepare and manage fleet budgets, including fuel, maintenance, and operating costs Monitor KPIs such as vehicle utilization, uptime, fuel efficiency, and turnaround time Ensure compliance with transport laws, safety standards, and company policies Manage vendors, service providers, and coordination with regulatory authorities Implement and monitor fleet management systems, GPS, telematics, and SOPs Drive continuous process improvement and operational excellence initiatives
1. Maintenance & Repair Audit Check completed repair and maintenance works to ensure correct procedures and proper documentation. Verify spare parts usage, labor hours, and service reports for accuracy. Identify issues, mismatches, or non-standard practices. 2. Installation & Technical Verification Inspect equipment and facility installations to confirm they meet technical specifications and safety standards. Validate performance before handover and report any deviations. 3. Market Price & Cost Check Conduct market price comparisons for spare parts, tools, and engineering services. Review vendor quotations and ensure pricing is reasonable and aligned with market rates. 4. Purchasing & Asset Control Audit engineering-related purchases to ensure items match approved specifications and quantities. Inspect delivered items and verify quality, serial numbers, and warranties. Support correct asset tracking and documentation. 5. Reporting & Compliance Maintain clear audit records, checklists, and photo evidence. Prepare summary reports on findings, risks, and improvement recommendations. Ensure compliance with SOPs, safety guidelines, and procurement rules.
• Build and improve Customer Relationship Management • Manage and drive Sales target achievement of the Branch • Manage Store Performance as per Standard • Oversees all operational aspects including controlling stock holding process, completing store administration and dealing with all issues that arise from staff or customers • Assess local market conditions and identify current and prospective sales opportunities • Develop forecasts, financial objectives and business plans • Manage budget and allocate funds appropriately • Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Monitor and ensure smooth daily operation of mechanical machines and equipment Perform preventive and corrective maintenance to minimize downtime Diagnose mechanical faults and carry out repairs independently Prepare maintenance plans and maintenance schedules Identify spare parts requirements and follow up on procurement Supervise and guide junior technicians during maintenance work Maintain accurate records of breakdowns, maintenance checklists, and reports Ensure compliance with safety standards and maintenance procedures Coordinate with external service providers and contractors when required Support installation, commissioning, and relocation of machines and equipment Follow up and ensure timely completion of maintenance tasks
To support the merchandising group to develop quality products at the cost- effective way with the right suppliers Work with suppliers on new and upcoming products Define objective for store audits & competitor surveys Resolving problems with quality in the product development Inventory level management, manage supplier relationships Generate sale, profit, and operating income to achieve company’s budget. Responsible in purchasing and sourcing assortment. Investigate the market price and deal with suppliers. Supervise, coach and support the merchandising team with an aim to ensure efficient and productive daily operations.
Develop and implement social media strategies and initiatives that align with business objectives. Segmentation across defined target audiences to promote relevant and personalized messaging to all our audiences. Analyze digital marketing analytics reports and share insights with the team to develop optimization plans. Conceptualize and provide the design/creative and content ideas for digital marketing materials e.g., social media posts, website content, etc. Develop a content framework and promotional calendar including pre, during, and postfestivals, events, and promotions ensuring consistency of message across all digital platforms. Maintain up-to-date knowledge and monitor trends of best practices in the management of social media, digital advertising, and campaign analytics. Coordinate with 3rd party agencies (digital & KOL) to ensure smooth processing and delivery of campaigns.