Ensure monthly payroll is processed in an accurate, compliant, and timely manner. (to collect data, data inputs, detail calculation, overtime, deduction, and adjustment etc) Support salary reviews, promotions, and annual increment exercises. Designing and administering compensation and benefits packages. Managing the recruitment process, including job postings, screening, interviewing, and onboarding new employees. Conduct reference and background checks prepare job offer letters and employment contract Handle employee grievances, complaints, and conflicts in a fair and timely manner. Implementing performance appraisal systems, providing feedback, and supporting employee development. Developing and implementing HR policies and procedures, and ensuring employees understand and comply with them. Monthly Report to HR Manager
Invoicing, Return, Sample, Transfer Process Preparation and order receiving for sales development. Follow Up for daily way and in-stock or not, according to customer request, coordinating with logistic and WH team. Checking and follow up the City Mart Portal online invoice and goods return. Follow up Return and exchange in/out list for in time process. Supporting to sales team (order, return, sample, transfer, DO & Payment outstanding) Preparation for Return form (Promotion & normal). Dealing with Customer Complaints and solving delivery issues, product issues and etc... System Promotion Set Up preparation. Weekly Quotation, stock list and price list update preparation. Preparation for exchange form (Nearly expirer). Other duties assign by GM and Manager
1. Agency Business & Growth Strategy Business Plan & P&L Management: Develop and execute a comprehensive annual business plan focused on achieving revenue and profitability targets . Market Strategy: Conduct continuous market research on industry trends, competitor activities, and audience behavior to identify new service offerings and inform strategic decisions for expanding WCA's market presence. Revenue & Profit Maximization: Track revenue against targets, manage operational costs, and drive strategies to maximize project profitability and overall agency net margin. Risk Management: Identify potential project roadblocks, scope creep, or resource gaps and implement proactive solutions to protect project timelines and profitability . 2. Client Acquisition & Relationship Management Client Acquisition Leadership: Lead the full sales cycle—from market identification and lead generation to high-level pitch presentations and securing new contracts for creative, content, and digital marketing services. Proposal Development: Oversee the creation of tailored proposals and Statements of Work (SOWs) that accurately scope projects, define deliverables, and align pricing with value and market standards. Client Strategy Leadership: Act as the senior marketing strategist for all WCA clients, understanding their core business goals and translating them into data-driven, actionable marketing plans. Client Relationship Management: Serve as the primary point of contact for key external clients. Foster strong, long-term relationships, ensuring high levels of client satisfaction and retention . Business Development: Identify opportunities for expanding service offerings to existing clients and actively support the agency's efforts in securing new business mandates. 3. Team Leadership & Operational Excellence ⚙️ Team Leadership: Directly manage and mentor the team, including Content Writers, Graphic Designers, and Digital Marketing Specialists, fostering a culture of high performance and creativity. Workflow Optimization: Implement efficient, standardized project workflows (e.g., project timelines, quality assurance processes, client feedback loops) to ensure high-quality, on-time, and on-budget delivery . Resource Allocation: Manage team capacity and utilization rates. Strategically assign tasks based on skills, project needs, and deadlines to prevent bottlenecks and maximize productivity . Quality Control: Establish and enforce rigorous quality standards to ensure all deliverables, including intangible services like digital ad campaigns, meet WCA's high standards for creativity, technical accuracy, and strategic alignment before client submission.
🎯Lead the design and execution of various graphic design projects, including marketing materials (brochures, flyers, advertisements), digital assets (social media graphics, website banners), presentations, and branding elements. 🎯Develop creative concepts and visual solutions that effectively communicate messages and achieve business goals. 🎯 Ensure brand consistency across all design outputs and adherence to brand guidelines. 🎯 Collaborate closely with marketing, product, and content teams to understand project requirements and deliver designs that meet strategic objectives. 🎯 Manage multiple design projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. 🎯 Stay up-to-date with industry trends, design software, and best practices, continuously seeking ways to improve design quality and efficiency. 🎯 Present design concepts and rationale to stakeholders and incorporate feedback effectively. 🎯Contribute to the development of design systems and templates to streamline workflows.