Supervise day-to-day operations in the showroom Manage and motivate staff to meet sales goals Ensure high levels of customer satisfaction through excellent service Manage and optimize showroom displays for optimal customer experience and sales Plan and implement strategic initiatives to drive sales Handle customer complaints and concerns in a professional manner Monitor inventory levels and order new items as necessary Coordinate with the marketing team to create effective advertising strategies Report on buying trends, customer needs, and competitor analysis Train new employees and provide ongoing training for all staff
Set up Monthly Sales Target Plan and Sales Reporting Stay up to date on current market trends Find new dealer shops and achieve sales Maintain good relationship with customers Collaborate with marketing team to creatively reach more potential customers. Monitor competitors act on price, product and delivery Review each salesperson performance and feedback Attend to customer complaints and ensure customer satisfaction Report to Distribution Manager & BOD
Oversee and manage all daily warehouse operations , including receiving, storing, and distributing goods. Lead, supervise, and motivate warehouse staff , setting clear workflows and ensuring high productivity. Manage inventory control : to ensure accuracy and availability, conducting regular stock counts and implementing inventory management systems. Implement and enforce all safety and security protocols , ensuring compliance with health and safety regulations and conducting safety drills. Coordinate with cross-functional teams : like procurement and sales to align on inventory levels, order processing, and fulfillment goals. Ensure the efficient and timely fulfillment of orders , minimizing picking errors and optimizing shipping and receiving processes. Maintain warehouse equipment and facilities , ensuring all machinery and tools are in good working order. Analyze performance metrics : to identify areas for improvement and implement corrective actions for continuous improvement. Manage the flow of incoming and outgoing stock : to minimize waste and reduce costs.
- Plan and manage digital marketing campaigns (SEO, SEM, email, social media, and ads). - Work with graphic designers to create marketing materials. - Manage digital marketing budget. - Stay updated on trends and optimize campaigns accordingly. - Track and report campaign performance (ROI & KPIs). - Monitor social media metrics and competitor activities. - Prepare weekly and monthly reports. - Collaborate with digital marketing agencies, content creators, and developers. - Work with relevant sales departments to generate higher sales.