This Opening Position is for Logiscool Myanmar which is one of the Wall Street English's other Business Unit. Key Areas of Responsibility for ICT trainer 1. Teaching - Mainly in charge of teaching all classes at the center according to Logiscool Method - Be responsible for the learning success of students and ensure they reach their learning goals by following the Logiscool Method - Do the demos and trial classes as required. 2. Students and parents' engagement - Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. - Escalate any issue with parents or students to the SM as required to have the problem treated, and the parents/students’ concern mitigated. 3. Collaboration in the school - Ensure good collaboration between Academics and Sales by supporting each other and attending all meetings as required. - Support the school decorations in some seasonal events. - Welcome prospects to the school when the Sales Team is busy or absent. Hiring Yangon Campus Locations : Yankin Township Hiring Mandalay Campus Locations : Mingalar Mandalay Center and Chan Aye Thar Zan
This position is opened for Kids & Us Business Unit from Mandalay Campus. 1. Teaching Do the online Kids&Us training within the provided deadlines and attend any extra online and practical training required by the School Academic Coordinator (SAC). Teach classes and demos according to the Kids&Us Method, as defined in the teaching guides. Be responsible for the learning success of your cohort of students, and ensure they reach their language learning goals by following the Kids&Us Method. Carry out daily monitoring of your students by tracking the frequency of the audio, attendance, reports, progress tests, detecting incidents or problems with the students, etc. Inform the school’s Management and/or School Academic Coordinator about any situation requiring managerial attention or potentially impacting the customers’ experience of the students or the parents. Provide regular follow-up to your students and parents on My Classroom tool by writing progress reports, low performance at the end of each term or any other files required by the SAC or the Academic Manager (AM). Prepare and attend individual parent-teacher meetings with the coordination of SAC or AM. Attend the Monthly and Quarterly Internal meetings with the SAC and Management. Do the oral tests to students, do the placement tests to prospects and so the substitution as required. Deliver the students’ materials following the SAC’s instructions. 2. Events organization participation Participate in the organization of Open Day, Babies & Kids Experience, Storytimes, Kids Weeks and other school activities, together with the Academic Coordinator, Academic Manager as required. Deliver, prepare or assist with the preparation of extra activities as required by the SAC or SM. 3. Students and Parents Engagement Establish a good relationship with parents and students and increase loyalty from the parents by actively participating when the kids are entering and leaving the classrooms. Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. Create a fun, total English learning environment. 4. Customer Service Support Welcome prospects in the school when the Sales Team is busy or absent.
About Logiscool Logiscool is an after-school center that teaches coding and digital literacy to children through fun-based learning . Founded in Budapest, Hungary in 2014 , it has taught 185,000+ students across 170 locations in 35 countries . The program helps students progress from visual coding (Blox) to Mix coding , and finally to text-based programming such as Python, Unity, Godot, and C# . Logiscool started its operations in Myanmar in 2023. 𝐾𝑒𝑦 𝑅𝑒𝑠𝑝𝑜𝑛𝑠𝑖𝑏𝑖𝑙𝑖𝑡𝑖𝑒𝑠 Sales Performance Management Set monthly sales targets and individual goals for the sales team Prepare sales plans and action plans for the Head of Operations Monitor pipelines, collections, and conversion performance Ensure accurate and timely CRM updates Actively participate in sales presentations and consultation Review team performance and identify improvement areas Conduct coaching, training, and regular feedback sessions Support continuous professional development of the sales team Activity Planning & Participation Plan and support center activities and events Ensure strong student and prospect engagement Collaborate with the academic team during events and classes Customer Experience Management Build strong relationships with students and parents Ensure satisfaction with learning progress and environment Conduct regular follow-ups and manage customer feedback Cross-Functional & Center Operations Coordinate closely with Academic, Marketing, Telemarketing, and Activation teams Share market insights and customer feedback Support recruitment, scheduling, and team morale Ensure the center is welcoming, organized, and professional
We are looking for five Educational Consultants to join Auston, Wall Street English, and Logiscool Myanmar in Yangon and Mandalay. The role focuses on supporting student enrollment and renewals by providing effective consultation on our programs, maintaining strong relationships with students and parents, and ensuring a positive learning journey. The position will also support sales planning, customer service, event coordination, and general administrative tasks while collaborating closely with the academic and school teams to achieve overall school targets. Key Responsibilities: 1. Sales Effectiveness (New & Renewed) Demonstrate a strong understanding of products and methods. Master presentation and closing skills to meet sales targets. Prepare and execute a monthly sales plan for maximum impact. Maintain accurate records in the school information system. Guide new students in using school applications and engage with parents to build trust. 2. Customer Service Build strong relationships with students and parents throughout their journey. Report important feedback, complaints, and prospects to the School Manager. Prepare and distribute necessary materials for students. 3. Event Coordination Assist in preparing materials and supporting external events as assigned. Provide consultation at events and assist with extracurricular activities when available. 4. General Administration Manage school assets, materials, and general purchases. Maintain a tidy, safe, and hygienic school environment. Handle daily cash collection and bank deposits per school procedures. 5. Collaboration Foster strong teamwork between sales and academic teams. Attend required meetings and support cross-functional collaboration.
1. School Operations Management Establish and monitor the onboarding procedures of new students and class opening in order to ensure compliance at the school level. Manage and oversee the scheduling of school Kids&Us classes and activities following the budget and target. Manage and control the inventory of the schools' didactic materials and stationaries. Ensure all schools are always clean and tidy. 2. Academic success management Forecast and recruit service team members in alignment with the Headcount Plan Manage and ensure the academic procedures and deliveries at all schools in full compliance. Manage the implementation of all corrective measures requested from Academic Management in compliance to Kids&Us standards. Make requests for teachers’ reinforcement trainings to the Academic Management. 3. Customer experiences management and commercial support Oversee the compliance of the parentteacher communication protocol at the school level to develop close relationship and high level of trust with the families. Manage and ensure the high level of satisfaction for both parents and students across the schools by providing guidance to School Academic Manager of complex cases, protocol and guideline for standardization and uniformity. Ensure the collaboration and full support from the service team to the commercial function to drive customer retention and student referrals. Lead and develop CX initiatives of the organization. 4. People engagement and development Manage and evaluate the performance of the services team in line with the organization’s HR policies and procedures. Ensure compliance to the organization’s training programs and policies. Drive the engagement level of the staff and stimulate high morale across the schools.
Assist Head of Student Service with planning the Orientation Program and all the other events in consultation with relevant departments Monitor student attendance in each lecture and maintain a proper record Ensure that all relevant due payments are paid, and attendance is satisfactory before allowing exam admission Focuses on supporting students including administrative, program or social support Reaching out to the student and offering follow up services to them as directed by the Manager Prepare the student contract and collect the first payment Follow up the documentation and additional information with Sales team Dealt with Finance team for payment matter and handover the student payment Notify the upcoming activities and require information to student via Facebook Coordinate with suppliers for gifts and promotion items of student Maintain the part time lecturer attendance record and send this to HR monthly Prepare the activities plan one month ahead and send it to line manager Monitor the stock status of student items as T-shirt, Cup, etc. Track the student service expense and send it to line manager monthly Prepare the student feedback report related with Academic, Facilities, Activities and send it to line manager Prepare the weekly task report and send to line manager and have one to one meeting Prepare the student payment update and report to line manager monthly Supervise the student in any external activities such as CSR, Industry Visit, Sports etc. Communicate with engineering expert and request for seminar at Auston Align with Academic team for schedule, seminar and exam date etc. Communicate with IT for student and lecturer email request and additional IT requirement
Develop and implement brand strategies to strengthen brand awareness and consistency across all business units. Ensure brand guidelines are applied consistently across all marketing and communication materials. Plan and execute integrated communication and PR strategies aligned with business objectives. Oversee content creation for digital and offline platforms, including social media, website, email, and campaigns. Lead and coordinate Creative and Content teams to deliver high-quality outputs on time. Manage creative projects and collaborate with internal and external stakeholders. Develop SOPs, capacity planning, and workflows to improve operational efficiency. Oversee the implementation and adoption of tools and platforms to enhance productivity. Support branding and promotional events to ensure alignment with brand standards. Monitor KPIs, analyze performance, and report insights to management. Recruit, train, and manage team performance while maintaining high team engagement and morale.
1. Teaching Do the internal Kids&Us training within the provided deadlines and attend any extra online and practical training required by the Academic Team and the School Service Manager. Teach classes to the Kids&Us Method, as defined in the teaching guides. • Be responsible for the learning success of your cohort of students, and ensure they reach their language learning goals by following the Kids&Us Method. Carry out daily monitoring of your students by tracking the attendance, reports, progress tests, detecting incidents or problems with the students, etc and submit daily report to the School Service manager. Inform the school’s Management and/or School Academic Coordinator about any situation requiring managerial attention or potentially impacting the customers’ experience of the students or the parents. Provide regular daily follow-up to your students by writing progress reports, low performance at the end of the program or any other files required by the School Service Manager. Prepare the class by organizing the teaching materials such as worksheets, presentations, visual aids, and digital resources. 2. Events organization participation Participate in the organization of other school activities, together with the Academic Coordinator, Academic Manager as required. Deliver, prepare or assist with the preparation of extra activities as required by the SAC or SM. 3. Students and Parents Engagement Establish a good relationship with parents and students and increase loyalty from the parents by actively participating when the kids are entering and leaving the classrooms. Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. Create a fun, total English learning environment. 4. Customer Service Support Welcome prospects in the school when the Sales Team is busy or absent. While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.
Budgeting & Planning Create, manage, and review the annual strategic plan, establishment of KPIs and budget development process based on a zero-based budget approach. Work with the various departments to develop a yearly budget ensuring a high level of detail, accuracy, and holistic coherence. Work with relevant stakeholders to set monthly, quarterly, and yearly targets. Review rolling forecasts monthly, or more frequently based on changes to the business, the market, and the operating environment to help management make better decisions to reach company goals. Review weekly and monthly cash flow planning and forecasts. Develop business case proposals and plans for expansion projects and new opportunities. Management Reporting Review a monthly management reporting package to be presented during the management meeting. Attend the management meeting and be prepared to answer questions related to financial performance. Oversee performance management by working with the divisional manager to track them throughout the year. Track performance through charts, graphs, and tables monthly or more frequently if the portfolio business requires. Review with divisional managers, on a monthly basis, to ensure targets are on-track and opportunities for improvement are identified. Track the variance of actual operations against the budgets and forecasts. Investigate large or unusual variances to improve future forecasting and to safeguard the business. Analyze the portfolio business’s revenue mix and profitability by center, channel, product, customer, segment, and function. Monitor trends over time and proactively investigate any areas that stand out. Decision Making Support Develop analytical reporting tools and optimize them for user ease and database accessibility. Analyze historical financials by reviewing key financial ratios and tracking trends over time and against industry averages. Analyze and advise on pricing and promotion decisions, compensation schemes, and other financially sensitive matters. Review purchase requests, project expenditures and other expenses, and approve or reject requests based on the budget. Examine and evaluate the cost-efficiency of each department. Track trends over time, identify outliers and work to improve the portfolio business’s operating efficiency. Coordinate with divisional managers to provide financial support and make recommendations to ensure stable and cost-effective functions. Maintain close oversight of financial expenditures throughout any projects. Leadership Demonstrate strong leadership to facilitate management decision making. Establish and maintain strong relationships with management team and all functions by driving consensus and analyzing results and assumptions. Continually monitor industry developments, develop contacts in the industry and identify opportunities and threats to the business. The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list. Budgeting & Planning Create, manage, and review the annual strategic plan, establishment of KPIs and budget development process based on a zero-based budget approach. Work with the various departments to develop a yearly budget ensuring a high level of detail, accuracy, and holistic coherence. Work with relevant stakeholders to set monthly, quarterly, and yearly targets. Review rolling forecasts monthly, or more frequently based on changes to the business, the market, and the operating environment to help management make better decisions to reach company goals. Review weekly and monthly cash flow planning and forecasts. Develop business case proposals and plans for expansion projects and new opportunities. Management Reporting Review a monthly management reporting package to be presented during the management meeting. Attend the management meeting and be prepared to answer questions related to financial performance. Oversee performance management by working with the divisional manager to track them throughout the year. Track performance through charts, graphs, and tables monthly or more frequently if the portfolio business requires. Review with divisional managers, on a monthly basis, to ensure targets are on-track and opportunities for improvement are identified. Track the variance of actual operations against the budgets and forecasts. Investigate large or unusual variances to improve future forecasting and to safeguard the business. Analyze the portfolio business’s revenue mix and profitability by center, channel, product, customer, segment, and function. Monitor trends over time and proactively investigate any areas that stand out. Decision Making Support Develop analytical reporting tools and optimize them for user ease and database accessibility. Analyze historical financials by reviewing key financial ratios and tracking trends over time and against industry averages. Analyze and advise on pricing and promotion decisions, compensation schemes, and other financially sensitive matters. Review purchase requests, project expenditures and other expenses, and approve or reject requests based on the budget. Examine and evaluate the cost-efficiency of each department. Track trends over time, identify outliers and work to improve the portfolio business’s operating efficiency. Coordinate with divisional managers to provide financial support and make recommendations to ensure stable and cost-effective functions. Maintain close oversight of financial expenditures throughout any projects. Leadership Demonstrate strong leadership to facilitate management decision making. Establish and maintain strong relationships with management team and all functions by driving consensus and analyzing results and assumptions. Continually monitor industry developments, develop contacts in the industry and identify opportunities and threats to the business. The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.