• Assist in root cause, containment and corrective actions for all quality related issue
• Initiate investigations of quality concerns internally, at supplier locations and resulting from customer feedback and utilize data to drive issues to closure
• Achieve timely completion of containment / preventive and predictive actions
• Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
• Provide technical liaison support between Engineering, Quality, Production and related departments
• Represent the 'Voice of the Customer' to platform teams
• Establish, maintain documentation of processes and train utilizing quality tools
• Embrace and execute standardization of best practices that ensure quality products
• Document all non-conformance conditions found and identify and execute opportunities for process improvement
• Establish clean points and maintain acceptable quality standards
• Demonstrate a working knowledge of vehicle audit items
• Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
• Supervise the auditing of new production vehicles to validate quality or identify quality concerns
• Effective supervision of all employees as assigned
• Manage timesheets, performance evaluations, scheduling and time off approval for quality under supervision
• Hands-on training and coaching of salary and bargaining unit employees
• Support the improvement of company-wide quality performance and achievement of quality & business metrics

EDUCATION:
• Engineering degree / technical or advanced degree preferred

KNOWLEDGE, SKILLS AND EXPERIENCE:
ESSENTIAL:
• 3+ years of quality related experience
• Vehicle audit experience
• Direct supervision of hourly personnel
• Formal presentation skills
• Manufacturing experience
• Ability to analyze and translate data into visual charts/graphs etc. for reporting purposes
• Advanced skills in MS Office
• Organizational and leadership abilities
• Communication and interpersonal skills
• Self-motivated with a results-driven approach
• Problem-solving skills and Process improvement techniques
• Practices on quality systems and standards
• knowledge of engineering and technology principles and practices

COMPETENCIES:
• Creative Thinking – Able to create idea and simplify implementation
• Flexibility – Adapts easily to change and responds flexibly to a changing and evolving environment, provides momentum when driving change and involves others when building plans for change.
• Resilience - Ability to work under pressure and manage personal effectiveness in face of challenge. Demonstrates an approach to work that is characterized by commitment, energy and motivation.
• Teamwork – Able to build and maintain effective working relationships with a diverse and multi-cultural workforce in a variety of locations, working cooperatively with others. The ability to build and contribute to a team as well as work independently within a given framework.
• Communication – Strong communication, influencing and presentation skills both verbal and written. Able to get one’s message understood by adopting a range of styles, tools and techniques appropriate to the audience.