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Air Freight Customer Service Executive

(Air, Sea-freight)

Star Cargo Network Co.,Ltd
Botahtaung | Yangon
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
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Air Freight Customer Service Executive

Star Cargo Network Co.,Ltd
Yangon
APPLY HERE

Air Freight Customer Service Executive

(Air, Sea-freight)

Star Cargo Network Co.,Ltd
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Botahtaung | Yangon
1 week ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Logistics, Warehousing, Port

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Handle customer inquiries and provide timely responses on air freight services, rates, schedules, and shipment status.
  • Prepare, review, and process shipping documents in compliance with regulations.
  • Track and monitor shipments, proactively updating customers on status and handling exceptions or delays.

  • Ensure accurate data entry into company systems and maintain proper shipment records.

  • Assist in resolving service issues, claims, and complaints in a professional manner.

  • Work closely with the sales and operations teams to support customer requirements.

  • Maintain strong relationships with customers to promote repeat business and customer satisfaction.

  • Ensure compliance with airline regulations, customs requirements, and company policies.

Open To

Male/Female

Job Requirements

  • Education: Bachelor’s degree
  • Experience: Minimum 3 years of experience in air freight forwarding
  • Customer-oriented mindset
  • Problem-solving ability
  • Team player with proactive attitude
  • Proficient in English (spoken and written)
    • Able to communicate confidently with international clients, airlines, and overseas agents.
    • Capable of writing professional emails, proposals, and reports in English.

What We Can Offer

Benefits

• Rewards for over performance
• Overtime Payment

Highlights

• International Standards
• Join an experienced Team

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Logistics, Warehousing, Port

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

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