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Area Coach Mandalay (Express Food Group, Myanmar)

RMA Group

Area Coach Mandalay (Express Food Group, Myanmar)

RMA Group
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Full Time
Verified This job has been verified by the company as a real job vacancy.
18 Feb 2021

Experience level

Experienced Non-Manager

Job Function

Food and Beverage

Min Education Level

Bachelor Degree

Job Description

'1. Business
- Understand and analyze assigned Target to define budget, production cost, labor cost and other expenses. In addition, evaluate Master Roster of all assigned restaurants to ensure achievement of Store Contribution.
- Communicate to all restaurant managers in the assigned area.  Make sure that all managers have a clear understanding of their Target and are in the same business objective and direction.  
- Set up restaurant management plan to ensure expense is in the budget or as planned. 
- Monitor and do restaurant audit on restaurant’s performance and measure the achievement of target. 
- Solve problem and provide proper direction to increase profits to the restaurants.
2. Sales
- Define Sales Target of each assigned restaurant  to ensure that all restaurants have clear target on a daily and monthly basis
- Communicate, monitor, and follow up to ensure implementation effectiveness of Marketing Program as well as execution of new products and other public relations program.   
- Review sales every day and analyze sales trends.  Identify restaurants that have negative sales gaps, and work with restaurant manager to identify action plan to close the gaps.
- Understand sources of sales and Sales Mixed  
- Consider Local Sales Marketing (LSM) to increase sales if needed.

3. People
- Set up Manpower Plan at restaurant manager level 
- Recruit and select qualified restaurant manager based on restaurant needs 
- Ensure that all team members are well trained and passed all training processes that they can effectively perform work as per the Operational Standard
- Coach and develop leadership skills of restaurant managers and make sure that they can applied knowledge and skills to enhance business performance

- Set up development plan for subordinates as well as periodically, follow and evaluate the progress of their improvement and achievement
- Admire and reward good performers while give warning or make necessary punishment to bad employees as per company’s policy and regulation, as well as create a good working atmosphere in all restaurants
4. Customer
- Create awareness and recognition to ensure 100% customer satisfaction at all time
- Monitor and maintain the highest level of Quality, Service, and Cleanliness. Q.S.C. standard  to ensure customer satisfaction
- Handle customer complaints and ensure issues or problems have been completely solved 
- Set up customer relationship network to build up our Brand well know in the located area
5. Perform other duties as assigned by supervisor. (Temporary- Necessary Administrative Duties such as preparing Rental and Utilities Bills)

Open To

Repatriate
Male/Female

Job Requirements

1. At least Bachelor Degree in Business Management or any related fields

2. At least 3 year experience in management of Food and Service Operations
3. Good in English communication 
4. Good in computer literate in Word, Excel, PowerPoints

What We Can Offer

Benefits

Overtime payments
Medical insurance
Phone allowance

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

For over 30 years, RMA has supported the needs of customers in Southeast Asia and across the globe, through automotive modification, service and parts distribution, infrastructure, engineering, hospitality and financial services.

We employ over 7,500 people in 14 countries. RMA is the partner of choice for the world's leading automotive, equipment, services and food brands, bringing essential products and services to markets worldwide.

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Experience level

Experienced Non-Manager

Job Function

Food and Beverage

Min Education Level

Bachelor Degree

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