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Assistant Manager (Customer Service And O&M)

(Customer Service Manager )

SolaRise System Co.,Ltd
Hlaing | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
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Assistant Manager (Customer Service And O&M)
SolaRise System Co.,Ltd, Hlaing | Yangon
Apply Here

Assistant Manager (Customer Service And O&M)

SolaRise System Co.,Ltd
Yangon
Apply Here

Assistant Manager (Customer Service And O&M)

(Customer Service Manager )

SolaRise System Co.,Ltd
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Hlaing | Yangon
  1 Post
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Electronics/Electrical Equipment

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Manage customer inquiries, complaints, and service requests
  • Ensure timely and professional response to clients
  • Maintain strong relationships with customers and key accounts
  • Monitor customer satisfaction and service quality
  • Oversee preventive and corrective maintenance activities
  • Ensure systems (solar/electrical) are operating efficiently
  • Coordinate with O&M engineers and technicians for site activities
  • Monitor system performance and downtime
  • Supervise Customer Service team and O&M team
  • Assign tasks, monitor performance, and provide guidance
  • Coordinate between technical teams and customer-facing teams
  • Handle complex customer complaints and technical issues
  • Escalate critical issues to senior management when required
  • Ensure quick resolution and minimize service disruption
  • Prepare service reports, maintenance reports, and KPIs
  • Track service performance and response time
  • Maintain proper records of service history and customer data
  • Improve customer service processes and O&M workflows
  • Implement best practices to enhance efficiency and service quality

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Electrical Engineering, Renewable Energy, Business Administration, or related field
  • 3–6 years of experience in Customer Service, O&M, or related engineering/service field
  • Experience in solar / electrical systems is highly preferred
  • Strong customer handling and problem-solving skills
  • Good leadership and team management ability
  • Strong communication and coordination skills
  • Ability to handle both technical and non-technical issues
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Experience with CRM systems or service tracking tools is an advantage

  • Good command of English (both written and spoken) 

What we can offer

Benefits

- Lunch
- Travel Allowance
- Uniform

Highlights

- Make a difference
- Join an experienced team

Career Opportunities

- Training Provided
- Learn New skills on the Job
Apply Here

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Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Electronics/Electrical Equipment

Min Education Level

Bachelor Degree

Job Type

Full Time

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