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Business Development & B2B Sales

• Lead B2B sales presentations, consultations, and pitching activities for SME leads and prospective clients.
• Identify and develop new business opportunities within DIKA Group's target SME and family-business market.
• Manage the complete sales pipeline from lead generation, qualification, consultation, proposal, negotiation, follow-up, and conversion.
• Develop appropriate sales approaches and service proposals based on prospective clients' business needs.
• Build and maintain strong relationships with key clients, prospects, referral partners, and business networks.
• Coordinate client appointments, business meetings, presentations, and follow-up activities with the relevant internal teams.
• Maintain proper lead, pipeline, follow-up, conversion, and client information for management reporting.

Sales Management & Revenue Growth

• Develop and implement sales strategies, business development plans, and revenue growth initiatives aligned with the company's objectives.
• Establish and manage Sales Targets, KPIs, pipeline targets, conversion targets, and other business development performance indicators.
• Lead, supervise, coach, and evaluate the Sales Team to achieve individual and departmental targets.
• Monitor sales pipeline performance, conversion rates, revenue achievement, and lost opportunities, and take corrective action where necessary.
• Prepare regular sales forecasts, pipeline reports, performance analysis, and business development reports for management.
• Identify opportunities for cross-selling, upselling, repeat business, and long-term client relationships.
• Lead initiatives to increase company revenue, market penetration, and sustainable business growth.

Marketing & Content Coordination

• Provide commercial direction to the Content Creation Team to ensure content supports DIKA's business development, lead-generation, and brand-positioning objectives.
• Coordinate sales and marketing activities to ensure campaigns and content are aligned with target customer segments and service offerings.
• Monitor the effectiveness of content and marketing activities in generating reach, engagement, inquiries, qualified leads, and sales opportunities.
• Provide market and customer insights to the Content Creation Team based on client inquiries, sales conversations, objections, and market feedback.

Market & Business Intelligence

• Monitor SME market trends, customer needs, competitors, and emerging business opportunities relevant to DIKA Group.
• Collect and analyze client feedback, lost-sale reasons, and market information to improve services, pricing, sales approaches, and business development strategies.
• Provide management with recommendations on new markets, services, partnerships, and business growth opportunities.

• Bachelor's Degree in any field; Business Administration, Management, Marketing, Commerce, or related qualifications are preferred.
• Minimum 5 years of relevant experience in B2B Sales, Business Development, or Client Acquisition, preferably within professional services, consulting, training, financial services, corporate services, or other service industries.
• Demonstrated experience in managing a B2B sales pipeline and achieving revenue or sales targets.
• Strong presentation, pitching, consultative selling, negotiation, and closing skills.
• Strong client relationship management and business networking capabilities.
• Ability to develop and execute Sales Strategies and Business Growth Plans.
• Experience establishing and managing Sales Targets, KPIs, conversion targets, and team performance.
• Strong leadership, coaching, communication, and interpersonal skills.
• Good analytical ability to interpret sales pipeline, conversion, revenue, and marketing performance data.
• Proficient in Google Workspace and Microsoft Office.
• Able to collaborate effectively with Consulting, Training, Operations, Marketing, Finance, and Management teams.
• Result-oriented, commercially minded, proactive, and capable of taking ownership of business development outcomes.