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Call Center Associate

(Call Center)

KBZMS
Pabedan | Yangon
  2 Posts
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. Today
Recruiter active2 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Yangon
Verified
Recruiter active2 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here
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Call Center Associate

KBZMS
Yangon
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Call Center Associate

(Call Center)

KBZMS
Recruiter active2 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Yangon
Verified This Job has been Verified as
Real by the Company.
Pabedan | Yangon
  2 Posts
Today
Verified This Job has been Verified as
Real by the Company.
Recruiter active2 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Job Summary
KBZMS is seeking a friendly, detail-oriented Call Center Associate to support customers with banking and insurance inquiries. Based in Pabedan, Yangon, you will deliver timely, professional service while handling calls and resolving concerns with care.

Key Responsibilities

  • Answer inbound calls and assist customers with product, account, and service inquiries promptly.
  • Provide accurate information, resolve basic issues, and escalate complex cases to the right team.
  • Maintain a professional tone, active listening, and excellent customer service on every call.
  • Record call details, update customer information, and follow company procedures and service standards.
  • Support service quality goals by meeting response time, accuracy, and customer satisfaction targets.

Open To

Male/Female

Job Requirements

  • Entry-level candidates are welcome; prior call center or customer service experience is an advantage.
  • Strong communication skills, with a courteous and customer-focused attitude.
  • Good listening, problem-solving, and multitasking skills in a fast-paced environment.
  • Basic computer literacy and ability to use call center or CRM systems effectively.
  • Willingness to work in Yangon, Pabedan, and follow shift-based schedules if required.
  • Team player with a positive mindset, reliability, and willingness to learn and adapt.

What we can offer

Benefits

- Quarterly Bonus
- Ferry Provided

Highlights

- Join an experience team
- Flexible environment

Career Opportunities

- Training Provided
- learning opportunities
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Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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