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Call Officer

Hana Microfinance Ltd
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
24 Sep 2025
Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.
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Yangon
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Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kamaryut | Yangon
24 Sep 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Provide proper communication through telephone calls with the customers
  • Manage large amount of inbound and especially outbound calls in timely manner
  • Complete daily call target
  • Keep record of customer interactions, recording customers’ comments and complaints
  • Update existing customer information in the system
  • Follow up customer calls as required
  • Produce daily call reports to submit to management
  • Monitor calls quality and develop plan to make the improvements if necessary
  • Maintain high customer service in timely and efficient manner

Open To

Male/Female

Job Requirements

  • Bachelor Degree holder (Fresh graduates are encouraged to apply)
  • 1 year of experience in call center or customer service environment
  • Well experienced in using Microsoft Office (Word, Excel, Power Point)
  • Good Communication, especially listening skill and able to speak politely to various type of people
  • Good data entry and typing skills
  • Positive (can do) attitude with ability to work in a team environment
  • Ability to work under pressure
  • Attention to detail and good organizational skills
  • Ability to meet deadlines

What We Can Offer

Benefits

Rewards over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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