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Customer Engagement Analyst

KBZ Bank
Mayangone | Yangon
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
26 Jan 2021
Recruiter active15 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Customer Engagement Analyst
KBZ Bank, Mayangone | Yangon

Customer Engagement Analyst

KBZ Bank

Customer Engagement Analyst

KBZ Bank
Recruiter active15 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Yangon
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Maintain the customer database, tracking metrics such as growth in the user base, transactions, customer acquisition costs, returning user rate, customer retention rate etc.
  • Maintain a Customer Relationship Management database, retaining customer details and insights that could help better personalize the purchase experience for customers
  • Plan and run re-engagement campaigns to encourage existing users to continue to use the platform
  • Develop and run ongoing surveys to measure the Net Promoter Score and overall customer satisfaction

Open To

Male/Female

Job Requirements

  • 2 year minimum experience in digital marketing
  • Familiar with e-commerce, ideally first-hand in a previous job
  • Any Bachelor Degree or Diploma in Marketing
  • Computer literacy (Microsoft Excel, PowerPoint, and other computer systems)

What we can offer

Benefits

*Bonus
*Travel Allowance

Highlights

*fun working environment
*5 Working Days

Career Opportunities

*Training
*Performance Appraisal
*Yearly Salary Incremental
OR

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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