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Customer Engagement Analyst

KBZ Bank
Mayangone | Yangon
Verified This job has been verified by the company as a real job vacancy.
26 Jan 2021
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
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Customer Engagement Analyst
KBZ Bank, Mayangone | Yangon

Customer Engagement Analyst

KBZ Bank

Customer Engagement Analyst

KBZ Bank
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Maintain the customer database, tracking metrics such as growth in the user base, transactions, customer acquisition costs, returning user rate, customer retention rate etc.
  • Maintain a Customer Relationship Management database, retaining customer details and insights that could help better personalize the purchase experience for customers
  • Plan and run re-engagement campaigns to encourage existing users to continue to use the platform
  • Develop and run ongoing surveys to measure the Net Promoter Score and overall customer satisfaction

Open To

Male/Female

Job Requirements

  • 2 year minimum experience in digital marketing
  • Familiar with e-commerce, ideally first-hand in a previous job
  • Any Bachelor Degree or Diploma in Marketing
  • Computer literacy (Microsoft Excel, PowerPoint, and other computer systems)

What We Can Offer

Benefits

*Bonus
*Travel Allowance

Highlights

*fun working environment
*5 Working Days

Career Opportunities

*Training
*Performance Appraisal
*Yearly Salary Incremental
OR

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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