MMR
Myanmar
Customer Service Assistant Supervisor
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Big Opportunity for ...
Monitor and evaluate customer interactions to ensure adherence to company policies and service standards.Implement quality assurance measures to enhance the overall customer service experience.Address escalated customer issues and provide timely and effective resolutions.Collaborate with other departments to address and resolve complex customer concerns.Foster open communication within the team and with other departments.Serve as a point of contact for customer service-related queries and concernsContinuously assess and improve customer service processes to enhance efficiency and effectiveness.Collaborate with relevant departments to implement process enhancements.
Open To
Job Requirements
University level education.Must have (2) years experience in customer service field. (Mobile Phone Industery more perfer)Age between (20) to (35).Proficient in Microsoft office application.Strong phone contact handling skills and active listening.Customer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skills
What We Can Offer
Benefits
Highlights
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