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Customer Service Officer (Prefer Logistic Field)

Gandamar Shwe Pyi
Botahtaung | Yangon
Verified This job has been verified by the company as a real job vacancy.
19 Jan 2023
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer (Prefer Logistic Field)
Gandamar Shwe Pyi, Botahtaung | Yangon

Customer Service Officer (Prefer Logistic Field)

Gandamar Shwe Pyi

Customer Service Officer (Prefer Logistic Field)

Gandamar Shwe Pyi
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

• Handle customers’ booking inquiry and create job planning

• Arrange suitable inland transportation across different modes of transport

• Co-ordinate with customer and internal resources to ensure data accuracy on shipping documents and necessary requirement to fulfill smooth operation process

• Co-operate with cross-department for execution plan and work flow to meet customer requirements

• Follow up operations activities relating to customs clearance and transportation

• Manage to ensure all clearance process meet customer's requirement and on time delivery

• All billing related items to both customers and vendors within timeline

• Creative solution design for optimizing customer’s logistics flow as well as problem solving to ensure smooth operation process

• Structured reporting for daily job execution and reporting to customer and Line Manager

• Join Customer meeting if needed

• Build customer relationship and set up proper operation procedure

• Updating job status to each client and follow up throughout job completion (via phone, mail, report)

• Scanning and filing all related documents for each job

• Follow up outstanding payment with customer if needed

• Participate in team collaboration and be a part of support team member

Open To

Male/Female

Job Requirements

• Any graduate and other related qualifications of Logistics Sector

• Minimum 2 Years working experience in Logistics Sector

• Deep knowledge the end-to-end process of customs clearance process in all Mode of Transport

• Customer-centric mindset is required

• Good skill of computer

• Good Command of Spoken and written Chinese or English

• Team player

• Able to work under pressures in any challenging situations

What We Can Offer

Benefits

- Life Insurance
-Medical Allowance
-Transportation

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques