• Handle customers’ booking inquiry and create job planning

• Arrange suitable inland transportation across different modes of transport

• Co-ordinate with customer and internal resources to ensure data accuracy on shipping documents and necessary requirement to fulfill smooth operation process

• Co-operate with cross-department for execution plan and work flow to meet customer requirements

• Follow up operations activities relating to customs clearance and transportation

• Manage to ensure all clearance process meet customer's requirement and on time delivery

• All billing related items to both customers and vendors within timeline

• Creative solution design for optimizing customer’s logistics flow as well as problem solving to ensure smooth operation process

• Structured reporting for daily job execution and reporting to customer and Line Manager

• Join Customer meeting if needed

• Build customer relationship and set up proper operation procedure

• Updating job status to each client and follow up throughout job completion (via phone, mail, report)

• Scanning and filing all related documents for each job

• Follow up outstanding payment with customer if needed

• Participate in team collaboration and be a part of support team member

• Any graduate and other related qualifications of Logistics Sector

• Minimum 2 Years working experience in Logistics Sector

• Deep knowledge the end-to-end process of customs clearance process in all Mode of Transport

• Customer-centric mindset is required

• Good skill of computer

• Good Command of Spoken and written Chinese or English

• Team player

• Able to work under pressures in any challenging situations