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Digital Marketing Executive

Asia Strategic Holdings
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
21 Mar 2023
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Digital Marketing Executive

Asia Strategic Holdings
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Consulting/Professional Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Key Purpose of the Job: 

The Community Management Executive ( Digital Marketing Executive ) is a position in the Digital Marketing team with the main responsibilities of actively engage/converse with existing or new potential customers to acquire leads for Marketing Digital Interactive channel.

Key Areas of Responsibility: 

Community engagement and Digital Interactive leads acquisition  

  • Respond to comments and customer queries in a timely manner across all the social media channels  

  • Actively engage/converse with existing or new potential customers (engagement)  

  • Actively keep the conversation going with existing or new potential customers (re-   engagement)  

  • Enter new leads in compliance with Ground Rules in the CRM platform  

  • Work efficiently and accurately to achieve monthly Digital Interactive Show targets  

  • Work closely with telemarketing team and collaborate to increase digital interactive    leads conversion and drive Shows to the centers  

  • Liaise with Sales and Service departments to stay updated on new products and features  

Community engagement tools implementation and optimisation  

  • Contribute to the implementation of a chatbot integrated with the CRM system  

  • Participate to the design of scripts and workflows that will drive quality leads acquisition  

  • Continuously work on optimizing the effectiveness of the chatbot    

Community management monitoring  

  • Monitor and report on feedback and online reviews  

  • Align with Brand & Communication Manager to ensure brand consistency   

  • Develop daily and monthly reports on number of leads, customer satisfaction, engagement rates, response time, escalation issues, etc.  

  • If needed, take the conversation offline and contact the customer directly to resolve any issues directly while escalating to the manager any potential risks to WSE brand  

Open To

Male/Female

Job Requirements

  • Bachelor degree holder
  • Minimum 1 year relevant experience
  • Proficiency with social media channels  

  • Good interpersonal & persuasion skills

  • Strong knowledge of the company, market products and services.  

  • Proven work experience as a community management executive or similar role  

  • Excellent verbal communication skills

  • Excellent writing skills  

  • Excellent interpersonal and presentations skills  

  • Hands on experience with social media management  

What We Can Offer

Benefits

Rewards for over performance

Highlights

Fun working environment
Join an experienced team
International standards

Career Opportunities

Learn new skills on the job
OR

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Consulting/Professional Services

Min Education Level

Bachelor Degree

Job Type

Full Time

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