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Driver Onboarding & Customer Service Executive

(Front Office)

AGGA.IO Co., Ltd.
Chanmyathazi | Mandalay
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
4 day(s) ago
Recruiter active1 day ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Driver Onboarding & Customer Service Executive
AGGA.IO Co., Ltd., Chanmyathazi | Mandalay

Driver Onboarding & Customer Service Executive

AGGA.IO Co., Ltd.

Driver Onboarding & Customer Service Executive

(Front Office)

AGGA.IO Co., Ltd.
Recruiter active1 day ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Mandalay
Verified This Job has been Verified as
Real by the Company.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

High School

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Support the onboarding and activation of new drivers, including registration, document verification, App setup, and training.
  • Conduct driver acquisition activities at driver gates, stands, and other field locations.
  • Assist drivers and passengers with App usage, ride-related issues, cancellations, fare/payment matters, and other inquiries.
  • Handle customer complaints, Lost & Found cases, and safety/emergency matters according to company procedures.
  • Coordinate with relevant teams to resolve technical and operational issues.
  • Maintain accurate driver and customer service records and prepare daily/weekly reports.
  • Provide professional and friendly support to both drivers and passengers.

Open To

Male/Female

Job Requirements

  • Any Graduate or Diploma holder.
  • Good communication, interpersonal, and problem-solving skills.
  • Comfortable using smartphones, mobile applications, and basic Microsoft Office / Google Workspace.
  • Customer service, field operation, call center, ride-hailing, delivery, or transportation experience is an advantage.
  • Willing to work in the field and/or shifts when required, depending on the assigned role.
  • Good knowledge of Mandalay locations and routes is preferred.
  • Fresh graduates with strong communication skills are welcome to apply.

What we can offer

Benefits

  • Attractive salary package
  • Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques