This position is responsible for managing and overseeing import/export documentation, ensuring accurate transaction processing and compliance with regulatory and operational standards.

• Handle import/export documents including advance payments.
• Ensure proper check and balance approach for inward/outward processes.
• Perform AML/CFT check, follow, monitor and control all operational risks.
• Verification of SWIFT messages and accounting entries.
• Prepare internal/regulatory reports as per the requirement and provide those reports in a timely manner.
• Advise customers for all trade related transactions and also Liaise with other departments in relation to transactions being handled
• Attend to customers’ enquiries and resolving complaints.
• Support to Day to day through input of transactions on banking system(s) in line with business origination
• Support projects that fall within the scope of the Foreign Remittance Operation.
• Ensure to follow and act in accordance with the data retention policy
• Occasionally perform any ad-hoc duties assigned by immediate supervisor.
• Flexible and available for a regular work and non-regular work (evenings and weekends) schedule as necessary and able to travel as required for business needs.

• Bachelor’s degree major in Banking, Finance or related field.
• Good knowledge of export/import (normal and advanced) payment processes and documentation.
• Familiar with rules and regulations of banking services
• At least 2 years of experience in the banking industry is required, with prior experience in trade/ remittance operations being mandatory.
• Comprehensive understanding of industry standards, such as relevant ICC rules and SWIFT.
• Strong proficiency in MS office suite, internet and email.
• Good organizational and interpersonal skill.
• Ability to work independently, as part of a team, and under pressure and meet deadlines.