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Front Office Manager ( MDY )

TRE (Top Realty Enterprise Co., Ltd)
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Full Time
Verified This job has been verified by the company as a real job vacancy.
02 Sep 2020

Experience level

Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

  1. Managing and training the Front Office Staffs
  2. Ensuring the front desk provides a professional and friendly service for guests
  3. Manage staff scheduling
  4. Check & supervises workload during shift
  5. Maintain Master Key control
  6. Verifies that accurate room status information is maintained and properly communicated
  7. Resolves guest problems quickly, efficiently, and courteously
  8. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel
  9. Review Front office log book and Guest feedback forms on a daily basis
  10. Monitor all V.I.P 's special guests and requests

Open To

Male/Female

Job Requirements

  1. At least 1 year experience in related field
  2. Knowing departmental KPI process and Organization strategy map knowledge
  3. Standardize departmental FPD, SOP, FRM, A3,A4 ,LF, Document control process
  4. Understanding Hospitality Management Programs
  5. Master in Microsoft Office ( Excel, Words, PPT, etc )
  6. Needed Basic English 4 Skills

What We Can Offer

Benefits

Rewards for over performance

Highlights

Fun working environment

Career Opportunities

Management potential

About Our Company

Our team has since established itself as a reputable, dynamic and fast-growing Myanmar real estate enterprise in 2013. Our Agency team has a large group of marketing agents with proven track records in the sale and leasing of private residential and commercial properties. Combining innovative marketing strategies with best market practices, this term consistently delivers quality services to both individual and corporate clients.

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