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FTTH FO Engineer (Complaint Handling)

(FTTH Engineer)

MPT - Myanma Posts & Telecommunications
Ahlon | Yangon
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
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Recruiter active7 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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FTTH FO Engineer (Complaint Handling)

(FTTH Engineer)

MPT - Myanma Posts & Telecommunications
Recruiter active7 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Yangon
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • To handle the customer feedback technical issue and other responsibily from call center and relative team for FTTH Service.
  • To Communicate with inquire to customer with smoothly and send Work Order to relative team.
  • To cooperate and negotiate with other relative team for sigle and Multi failure in FTTH service (Vendor & FME).
  • To Monitor and Take action, for analyze data alarm , the whole myanmar  FTTH MSAN and troubleshoot 24/7 bases.
  • Reporting for data analyze daily complaints, Sub Trunk and Backbone Transmission issue FTTH service impact to Management.
  • Follow up to related FME Person for repair and feedback to CRM team or other team for long-term pending tickets.

Open To

Male/Female

Job Requirements

  • Bachelor of Engineering (Electrical Communication) or Engineering (IT) or Science (Computer Science)
  • Minimum 2-year experiences of fixed service(PSTN, FTTH, ADSL service and trouble shooting) in Telecom Industry
  • Having network related qualifications (e.g. TCP/IP, CCNA ) is preferred
  • Experience in maintaining network equipment and monitoring infrastructure
  • Able to Manage Vendors & FME Person
  • Strong Knowledge of Fixed Network 

What we can offer

Benefits

*Sim Card
*Ferry Transport
*Health Insurance
*Performance Bonus

Highlights

An established company
- Join a winning team
- You can make a difference

Career Opportunities

Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques
- Training Center for personal development