Conducting vulnerability assessment and penetration testing for infrastructure, web, mobile applications and APIs not only by using multiple different security assessment tools (Burp Suite Pro, Burp Suite Enterprise, OWASP ZAP, Fortify WebInspect, Nessus Professional, etc.) but also by doing manual traffic analysis and tooling. Vulnerability verification and reporting by using manual assessment result and automated testing tools. System design analysis for newly created applications and provide recommendations for secure design. Discuss with multiple stakeholders across the business for identified vulnerabilities and provide recommendation for fixing. Finding security weakness points in public-facing business systems via open-source intelligence (OSINT) methods and report to system owner. Preparing phishing campaign for employee security awareness and training. Conducting incident handling between internal IT teams and SOC monitoring team. Performing post incident activities including network/infrastructure vulnerability assessment, process improvement, System hardening and reporting, etc. Identifying and analysing security threats aka cyber threat hunting across the organization and provide security recommendations to prevent apocalypse. Phishing email analysis and identify IoA & IoC. provide preventive measure for internal IT team and end user. Analysing the new and trending vulnerabilities, attacks and TTPs for vulnerability announcement. Finding the best suitable security assessment solutions for organization and making recommendation to higher management for license/service purchase and renewal. Support team members to develop skill and knowledge on application security and digital forensics & incident response (DFIR) process
Analyze and review Myanmar laws/regulations and be able to advise Department General Manager and team members regarding how such laws/regulations will impact the organization business Communicate with government authorities regarding filing processes and submissions - particularly the MIC, DICA, CBM, MOC, stamp duty offices, etc. Review and identify legal issues in contracts and propose wording to ensure legal protections for the Organization Draft contracts and legal documentation for all JO purposes Timely report to management regarding legal tasks and updates upon request Communicate with initiating departments and conduct internal meetings to understand commercial requests and contract requirements Attend and negotiate contracts with third parties to reach favorable contract positions for the Organization Support court cases and hearings as needed; advise management on litigation strategy
Manage nationwide Own Shop operations, sales, inventory, visibility and budget. Guide and support Shop PICs to ensure smooth operations and KPI achievement. Coordinate and resolve operational issues with State & Regional PICs (RCL-2/RBI). Monitor shop performance, inventory, customer service and compliance. Provide training, coaching and mentoring to Shop PICs and staff. Handle specific projects and other duties assigned by Management.
To manage projects in order to implement/develop VAS services/systems within project timeline To handle/escalate resource/traffic/operation in order to provide stable VAS services To handle/escalate service impact analysis/root cause analysis/preventive measure in order to improve incident management process To provide technical support in order to fix customer complaints quickly To cooperate budget planning and maintain budget to improve financial process To prepare the approval process of new projects To cooperate price negotiation and communicate with procurement team to proceed PO process To communicate with legal team in order to proceed/maintain contracts to meet SLA To manage relationship with vendors to evaluate vendor performance & to ensure all POs are invoiced/paid on time To organize team's operations & procedures to fulfill team goal To assist in the preparation of regularly scheduled reports to management
Handling the business process request from SO (Sales Operations),Finance, CRM (Customer Relationship Management), TRA (Telephone Revenue Account),etc. Responsible Operation and maintain with CvBS IT Billing systems, CRM System Support for customer service requests about billing & charging, CRM systems related tasks, reports. Check and solved customer complaints tickets related with charging billing issue Support sim operation Familiar with CvBS system Handle operation requirements, functional issues , system issue, customer complaint Support testing process for issues or needs Handling Business Process Operation Conduct usual operation with procedures
To Develop and implement a strategic cybersecurity awareness program to educate employees at all levels about cybersecurity threats, best practices, and company policies. To collaborate with cross-functional teams for awareness initiatives to address specific organizational risks and needs. To Evaluate cyber security education, training, and awareness program efficiency by identifying and gathering workforce trend analysis, performance improvement metrics. To Prepare and execute phishing campaigns based on current threats and provide statistics. To Provide metrics on the effectiveness/completion rate for courses. To Conduct monthly regular cybersecurity training sessions for employees, ensuring that content is up-to-date, relevant, and aligned with industry standards and offer support on security-related issues. To Develop and execute communication plans to keep employees informed about cybersecurity policies,incidents, and emerging threats. To Collaborate with HR, and other departments to align cybersecurity awareness efforts with organizational goals and objectives. To PIC for projects accountability for on-going activities or objectives.
To manage in improvement of System Operation and Maintenance (including Troubleshooting) at Data Center and Branch Office such as Microsoft Windows Server/Linux Server/VMware Infrastructure/Storage Infrastructure Administration and Operation to deliver and provide IT service to users in a timely manner and as needed To support VM provisioning, migration and resource allocation activities and ensure high availability and stable operation of infrastructure systems. To monitor daily system health, alerts, logs and service availabilty and perform regular system checks and preventive manitenance activities. To perform operating system updates, security patching, and version upgrades and support middleware and application service upgrades. To coordinate with application teams for database-related troubleshooting. To perofrm and monitor system backup and reovery processes and ensure backup data inegrity and recovery readiness. To maanage user access control and authentication support and monitor system vulnerabilities and security events. To prepare and maintain technical documentation and operational procedures and update system configuration records and inventory lists. To coordinate and communicate with vendors/users IT and Project teams to deploy/implement new IT solutions to ensure the deliverable are met as per project plan and budgets To monitor the corporate system related services daily/ weely/monthly to run services smoothly To share technical knowledge with colleages and User Support team members to improve technical skills and to develop organization.
To improve and maintain the IXP/ISP network quality to achieve customer satisfaction. To monitor and analyze the network quality, making daily report and weekly report and individual report, cooperating with the vendors and the related departments. Consider and propose new report and analysis to enhance the network quality. To lead team member to achieve SPM objectives. To develop team member skills about IXP/ISP network.
Develop long-term and short-term FTTH product strategies aligned with company objectives. Lead new FTTH product development and commercialization. Conduct market research, competitor benchmarking, and customer insights analysis. Develop pricing strategies, promotional campaigns, and value propositions. Monitor product performance, revenue, ARPU, subscriber growth, and profitability. Identify opportunities for new revenue streams and business partnerships. Lead business case preparation for new products and investment proposals. Coordinate with Marketing, Sales, Technical, Finance, Digital, and Customer Care teams. Manage FTTH product lifecycle from concept to retirement. Analyze customer feedback and recommend product improvements. Prepare executive reports and strategic presentations for senior management. Lead and coach the Product Strategy team.