Be responsible to manage the design for the system architecture and network which related Billing systems comprehensively and keep it stable. To manage cost effective with innovative solutions, to research the technical trend and cost validity. To prepare the budgets to realize the technical solutions and explain to managements. To collaborate with cross-functional teams and vendors. To resolve technical issues and conflicts related to the system and network infrastructure before and after launch To make sure integrations / data synchronization between the system and network elements and 3rd party systems. To make sure system performance KPI and make plan for monitoring procedure and capacity planning To report the current task progress periodically. Mandatory : Manage and maintain Oracle Databases for telecom platforms. Monitor VMware virtual environments. Perform Linux server administration (RHEL/Oracle Linux). Handle hardware setup, diagnostics, and replacement. Ensure system availability, backup, and disaster recovery. Monitor system performance, logs, and alerts. Apply security patches and system updates. Document configurations, changes, and incident resolutions.
Design, develop, and deliver training programs on telecom transmission technologies (e.g., SDH, DWDM, Optical Fiber, Microwave, IP/MPLS). Conduct virtual, classroom and on-site training for engineers, technicians, and field staff. Prepare training materials, manuals, presentations, and assessments. Evaluate trainees’ performance and provide constructive feedback. Stay updated on current industry trends and emerging technologies. Collaborate with Line Departments to identify training needs. Support certification and upskilling programs within the organization. Demonstrate strong problem-solving and critical-thinking abilities.
To manage whole audit process including reviewing and observing the whole audit operations and activities, interviewing auditee in 1st & 2nd site visits and Improvement visit regarding auditee work process, identifying areas of risk in internal controls and procedures of auditee to reach acceptable level. To assist Team Manager for audit process incl. reviewing and observing operations and activities, interviewing auditee regarding work process, identifying areas of risk in internal controls and procedures to get effective finding in Audit Report. To Assist Team Manager for final summary audit report regarding fieldwork results for more accuracy of Audit findings in time without errors Supervise and contribute skill and knowledge for junior staff. For selfmanagement, to achieve continuous knowledge development regarding best practices, tools, techniques and standards. Consolidated findings and report development to create holistic view of internal audit results and recommendation to be input for executives and relevant Auditee for internal control improvement to get in time as per Audit Schedule. To manage process of follow-up audit to ensure that action plans and the required measures have been implemented within time frames. To assist & share information to Manager & team members through team work building for smooth auditing process. To practice Internal Audit based on the manuals & procedures and to attend departmental trainings without fail to have proficient audit skill. To contribute effective suggestion & support for in-house training improvement by evidence based practice. To assist Head and Dy Head in preparation of documents by using Myanmar fonts for Government reporting.
Lead data research and analytics for business development, improvement, and target/offer optimization using data science. Manage BI strategy, maintaining data models, reporting, automation systems, dashboards, and performance metrics. Direct cross-functional projects using advanced data modeling to uncover insights for strategic decisions and optimization. Handle data extraction and analysis from BI systems, presenting insights for decision-making and trend monitoring. Manage SQL, AWS, and ML initiatives, analyzing results to improve reports and increase revenue/users. Lead and motivate the team for campaign management and oversee consultant-to-team skill transfer. Automate reporting with Microsoft Power Automate, including maintenance and new report development
Project Management of HR System Migration Lead HR system migration project to achieve the project objective with below tasks; Collaborate with HR teams as a project coordinator to lead gathering functional requirements and preparing the business requirement documents such as workflows, processes and HRIS system configuration. Lead as a HR coordinator for discussion with IT teams during the initial phase of HR system migration project. Collaborate with IT teams for project management activities during the implementation of HR system migration project, including solution design evaluation, project timeline management and functional testing of the HRIS implementation. Provide technical support to HR functional teams. Conduct training to HR functional teams and develop training plan to end-users Vendor Management . Manage the maintenance service by vendors to ensure the system availability Lead the change request management as per business requirement to vendors. System Management Lead on data migration of new HR system and go-live planning. Conduct regular audits and data clean-up activities to ensure data integrity, system security, and compliance with data privacy regulations. Generate reports and analytics to support HR and business decision-making. Analyze system performance and recommend enhancements. Stay current with HR technology trends and suggest innovative solutions.
To manage workflow Applications (new applications developing, gathering documents) to get the best solution in time without error or issue. To solve issues, errors and user complaints to fix the failure with the specific time and respond quickly the inquiry with the exact informations if needed , can negotiate and solve with the Vendor. To give guidelines and suggestions to team members to improve their skills and developing the applications. To give the suggestions to users which users can use and well understanding not only about the workflow System but also domain knowledges effectively. Take the responsibilities for the most complex CR and NR for high productively and efficiently to the user expecially for ss2 To suggest and provide the ways to team members for the complex formulae and issue to reponse the user request. To coordinate users or requester and internal Workflow IT team to communicate and manage CR (Change Request) and NR (New Request) tasks especially for Sale Support 2. Provide user training to users how to use workflow applications proficiently and correctly, and support to solve issues within shortest possible times.
To analyze Fixed network traffic and TT (Trouble Ticket) trend to improve service quality To Enhance the analysis (Find out relationship between Fixed traffic and others data) to get the best results To make traffic and TT analysis report timely To present traffic analysis report to Management To visualize and disclose traffic data to related departments to accomplish the solution of customer feedback To learn, introduce and maintain automation (E.g., RPA, Excel VBA, Python)