Reported successfully

1. International Traffic & Peering Management

• BGP Operations: Monitoring and managing Border Gateway Protocol (BGP) sessions with international upstream providers (Tier 1 carriers) and peering partners at Internet Exchange Points (IXPs).
• Traffic Engineering: Optimizing traffic paths to ensure low latency and cost-effective routing using tools like BGP communities, local preference, and AS-Path prepending.

2. Network Surveillance & Fault Management

• 24/7 Monitoring: Utilizing tools like SolarWinds, Cacti, Zabbix, or NetFlow to maintain real-time visibility into core IP nodes (e.g., Juniper MX series or Huawei Switches).
• Incident Response: Serving as the first line of defense for international outages, fiber cuts (Submarine or Cross-border terrestrial), and hardware failures.
• Troubleshooting: Diagnosing complex L2/L3 issues, including MPLS label switching problems, packet loss on international segments, and DNS resolution issues.

3. Carrier & Vendor Coordination

• Upstream Interaction: Opening and tracking trouble tickets with international carriers (e.g., Tata, NTT, Cogent) during circuit outages or performance degradation.
• SLA Compliance: Ensuring that international transit and private leased circuits (DPLC/IPLC) meet the agreed-upon Service Level Agreements (SLAs).
• Remote Hands Coordination: Working with field engineers or data center staff for hardware replacements or physical cross-connects at landing stations or POPs.

4. Documentation & Reporting

• Daily Health Checks: Generating reports on network availability, top-talkers, and latency metrics for senior management.
• Root Cause Analysis (RCA): Investigating the "why" behind major outages and documenting preventative measures.

• Minimum 2 years of experience in a related ISP or IGW industry role.
• Deep understanding of networking protocols such as TCP/IP, ISIS, BGP, OSPF, MPLS.
• Hands-on experience with network devices, including Cisco, Juniper, etc.
• Knowledge of network security best practices.
• Certifications such as JNCIP-SP, CCNP, CCDP, or equivalent industry credentials.
• Excellent troubleshooting and problem-solving abilities.
• Strong communication and interpersonal skills.
• Proven ability to work independently and in a collaborative team environment.