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• Primarily responsible for handling support tickets and application support to the end users.
• Provide support such as problem fix, monitoring and testing for business application.
• When an issue comes, should be able to diagnose, analyse and solve the issue.
• Ability and willingness to provide on-call support as needed including after office hours and weekends.
• Ability to make thorough Sales Force Automation application Support
• Resolve problems, provide technical support, research and answer questions
• Reviews and discusses open incidents to determine who and how the incidents should be handled.
related to SAP Business One
• Develop and maintain documentation for issue logs and tickets analysis
• Primarily responsible for handling support tickets and application support to the end users.
• Provide support such as problem fix, monitoring and testing for business application.
• When an issue comes, should be able to diagnose, analyse and solve the issue.
• Ability and willingness to provide on-call support as needed including after office hours and weekends.
• Ability to make thorough Sales Force Automation application Support
• Resolve problems, provide technical support, research and answer questions
• Reviews and discusses open incidents to determine who and how the incidents should be handled.
related to SAP Business One
• Develop and maintain documentation for issue logs and tickets analysis