IT Support Officer in Yangon

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IT Support Officer

Prudential Myanmar

Kyauktada | Yangon

1 Post

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IT Support Officer

Prudential Myanmar, Kyauktada | Yangon

Apply Here

IT Support Officer

Prudential Myanmar

Apply Here

IT Support Officer

Prudential Myanmar

Myanmar - Yangon

Kyauktada | Yangon

1 Post

Today

Apply Here

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Diagnosing and resolving hardware, software, and network issues.
Install, configure, and maintain workstations, Android Tablet, iOS Devices, printers, Conference System, Audio System, and other IT equipment.
Support Microsoft Office 365, Windows, VDI, Cloud and common business applications.
Maintain accurate documentation of issues, solutions, and user guides.
Escalate unresolved issues to appropriate internal teams, regional and vendor.
Assist in onboarding and offboarding employees, including account setup and equipment provisioning such as workstations, Tablet and VDI.
Ensure compliance with IT policies and security standards with regional and local policy.
Support IT Ops in end point security matter including patching, AV, DLP.,etc
Other Tasks assigned by line manager.

Open To

Male/Female

Job Requirements

Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).
1–2 years of experience in IT support or help desk roles.
Strong knowledge of Windows operating systems and VDI
Familiarity with Active Directory, Office 365, and basic networking concepts.
Experience with ticketing system
Excellent problem-solving and communication skills.
Fluent in both English and Burmese.
Ability to work independently and manage multiple tasks.

What we can offer

Benefits

Flexible Working Hours
Sat+Sun Off
Hybrid Working Conditions
Performance Bonus
Health+Life Insurance

Highlights