Join Accenture as Japanese Bilingual and receive up to $1,800* Joining Bonus! Also open to Japanese and Foreign Nationals!

Applicant must be willing to work and relocate in Manila, Philippines.

Overall Purpose

To fulfill the demand for a Team Lead role with Japanese language capability in supervising a team performing day to day transactional tasks.

Responsibilities

• Role will revolve around performing and transactional data processing tasks.
• Act as knowledge recipient and subject matter expert for identified transactional tasks.
• Performs a range of tasks from complex to straightforward within the scope of the function
• Assists in the identification, assessment, and resolution of complex issues/problems
• Required to assess and resolve non-standard/standard issues/problems largely on own initiative
• Decides within an available range of solutions/practices, which are the most applicable
• Makes decisions within parameters set by manager, using job/specialist experience
• Seeks advise and escalates issues when faced with tasks/problems outside normal scope of job
• As appropriate may directly supervise or coordinate the work of others in a discrete section/small team
• Coaches inexperienced team members and provides first level advice on procedures/work methods.

Qualifications

• Japanese proficiency - N1
• Able to communicate in English
• Highly trainable
• Minimum 5 years work experience
• With relevant business related work experience
• BPO experience - Good to have
• Knowledge in MS Office, Outlook, Excel, Word and Powerpoint
• Minimum 2 years work experience in managing a small to medium scale team
• Responsibility and accuracy in the completion of received tasks
• Ability to solve urgent matters and work under pressure