MMR
Myanmar
NSP Manager
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Great Opportunity for ...
* If you are an expert in monitoring customer service performance and analyst customer feedback data, this opportunity is for you. Job & Company Description: * This role will be responsible for overall service activities of NPS, collecting data and analyzing customer feedback, reporting data to the management, sharing customer feedback to the other teams, to develop branch customer service handling process, and improve quality assurance. This company serves the best financial service to its clientele.
Open To
Job Requirements
Job Experience & Skills Required:
* 5 – 7 years’ experience in Customer Service Center, within financial services and banking ideally
* Strong experience in performance evaluation, customer service, and data analyst
* Excellent problem-solving skills, leadership skills, and communication skills
* Fluent in both English and Myanmar language
What We Can Offer
Benefits
Highlights
Career Opportunities
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