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Online Customer Service Manager

(Customer Service Manager )

New Power Group of Companies
Mingalartaungnyunt | Yangon
Verified This job has been verified by the company as a real job vacancy.
22 Aug 2025
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Online Customer Service Manager

(Customer Service Manager )

New Power Group of Companies
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Provide pre-sales customer service and guidance via live-chat tools such as Telegram, Facebook, in-platform messaging systems, etc.; answer inquiries about products, orders, and processes.  
  • Handle customer questions promptly, coordinate with relevant departments to resolve issues, and ensure customer satisfaction.  
  • Log customer feedback, problems, and needs, and report them to management.

Open To

Repatriate
Male/Female

Job Requirements

  • Education: High-school diploma or above.  
  • Experience: No experience required; prior customer-service experience is a plus.  
  • Skills: Strong English communication skills—able to accurately understand and respond to customer needs in clear English; proficient with computers, common office software, and online chat tools; quick learner with fast typing speed.  
  • Competencies: Patient, responsible, and able to manage emotions effectively when dealing with negative customer feedback; detail-oriented and good at summarizing issues; strong team spirit and willingness to work toward team goals.

What We Can Offer

Benefits

. Saturday and Sunday day off

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques