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Assistant Manager (Customer Service)

(Customer Service Manager )

Yangon Aerodrome
Mingaladon | Yangon
Verified This job has been verified by the company as a real job vacancy.
19 Sep 2025
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Assistant Manager (Customer Service)
Yangon Aerodrome, Mingaladon | Yangon

Assistant Manager (Customer Service)

Yangon Aerodrome

Assistant Manager (Customer Service)

(Customer Service Manager )

Yangon Aerodrome
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Airlines/Aviation

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Supervise daily customer service operations at information counters.
  • Handle escalated passenger complaints and provide quick resolutions.
  • Monitor service quality and implement improvements to enhance passenger satisfaction.
  • Assist in managing VIP, and special assistance services.
  • Supervise, guide, and motivate customer service officers.
  • Conduct on-the-job training, coaching, and performance reviews.
  • Prepare daily/weekly operational and service quality reports for management.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree and Diploma in Hospitality, Business Administration, or related field.
  • Minimum 5–7 years’ experience in customer service; at least 2 years in a supervisory role.
  • Strong leadership, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal abilities
  • Proficient in English (listening, speaking, reading, and writing).
  • Flexible to work in shifts, weekends, and holidays.

What We Can Offer

Benefits

Transport Allowance
Reward for Over Performance

Highlights

Good Working Environment
International Standards
Make a difference

Career Opportunities

Training Provided
Learn new skill on the job
Promotion Opportunity
Management Potential