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Operations Agent - SCM (Documentations)

Damco Logistics

Operations Agent - SCM (Documentations)

Damco Logistics
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
05 Feb 2020

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

o Responsible for planning & executing operational activities related to Solution Operations involving all the file management & operations activities like updating shipping documents & customer invoices in the system, inform to shipping agents & suppliers for document cut-off time and follow up with them for missing or late documents. This role will need to closely coordinate with customer service, program managers, VAS team, and carrier booking team members as necessary to ensure that best in class service is given to our customers.
o Key Activities:
o Document checking & filling
o Document sorting per SKU
o Document scanning & recording
o Operational finance
o Proactive communication with customer service in case of exceptions.
o Support customer service in customer query resolution and exception handling

Open To

Male/Female

Job Requirements

o Any graduate
o Good command of spoken and written English
o Excellent Communication Skills (Verbal & Written)
o Customer-minded attitude is required
o Good skill of computer
o Team player – Works together with others in the business unit to achieve results, fosters teamwork
o 6 months of working experience preferably in ocean freight / SCM industry.

What We Can Offer

Benefits

* 13th Month Bonus
* One Maersk Bonus
* Overtime payment
* Reward on excellent performance

Highlights

* Fun working environment
* Join experienced team

Career Opportunities

* Training provided
* Promotion opportunities

About Our Company

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers’ supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 76,000 people.
OR

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

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