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Recruiter active 11 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
17 Mar 2021

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

The SAP Support Consultant will be responsible for providing support to a vast array of
customers during installation, upgrade or usage of their software.
• Primarily responsible for handling support tickets and application support to the end users.
• Provide support such as problem fix, monitoring and testing for business application.
• When an issue comes, should be able to diagnose, analyse and solve the issue.
• Reviews and discusses open incidents to determine who and how the incidents should be handled.
• Develop and maintain documentation for issue logs and tickets analysis
• Resolve problems, provide technical support, research and answer questions
related to the ERP system
• Ability to deliver basic SAP training to client end-users and preparing end user training material.
• Ability to work closely with peers and end users to deliver optimum service.
• Ability and willingness to provide on-call support as needed including after office hours and weekends.
• Ability to make thorough analysis with Finance expertise counterpart.

Open To

Male/Female

Job Requirements

• Possess a Degree in Accounting, Business or IT
• Requires minimum 2 years of experience in supporting ERP related field or Accounting field
• Highly initiative with service-oriented mindset
• Confidence and ability to understand and navigate new technology quickly
• Strong oral, written, interpersonal skills and problem-solving skills
• Ability to multi-task and manage time effectively.

What We Can Offer

Benefits

*Rewards Bonus for Performance

Highlights

Join an experience team

Career Opportunities

Learn New Skills on your jobs

About Our Company

Vanguard is one of the Myanmar’s leading business process consulting and business solutions provider with specialised expertise and experiences across a range of industries, focusing on business process improvement.

Vanguard is well-known throughout the business community for its culture – by clients, community members, job seekers, current staff and even our competitors. Our business is built on strong relationships, and we know these relationships and these experiences, are what matter to our clients.

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