To manage and execute end-to-end export operations, including export licensing, customs clearance, documentation, shipment coordination, and stakeholder management, ensuring compliance, cost efficiency, and on-time delivery of export shipments.

Key Responsibilities

1. Export Operations & Compliance

• License Management: Manage the full export process, specifically focusing on Myanmar-specific export license applications and shipment execution.
• MACCS Proficiency: Utilize the Myanmar Automated Cargo Clearance System (MACCS) to ensure all submissions are accurate and filed within government-mandated timelines.
• Documentation Control: Prepare and review all required export documentation to facilitate smooth customs clearance and international shipping.
• Regulatory Adherence: Ensure strict compliance with Myanmar’s export regulations, customs requirements, and mandatory inspection policies.
• Port Clearance: Oversee administrative and field duties related to customs and port clearance activities to prevent shipment delays.

2. Shipment & Logistics Coordination

• Vendor Liaison: Coordinate with freight forwarders, transportation providers, and local clearance agents to arrange reliable shipments.
• Efficiency: Ensure cargo is cleared and delivered from Myanmar port efficiently and within agreed timelines.
• Internal Alignment: Coordinate with Myanmar-based warehouses, factories, and internal departments to verify shipment readiness.
• Tracking: Monitor shipment status and provide updates to ensure on-time delivery for all export-related items.

3. Sales, Customer & System Management

• Financial Monitoring: Track export sales transactions, customer orders, and payment statuses.
• Issue Resolution: Address customer concerns related to the export process and shipment execution.
• Records Management: Maintain accurate export records and systematically file all documents for audit readiness.

4. Business Development & Stakeholder Relations

• Market Support: Identify new business opportunities in overseas markets and understand the competitive landscape.
• Government Liaison: Build and maintain strong working relationships with Myanmar Government authorities, Customs, and shipping lines.
• Negotiation: Negotiate with customers, suppliers, and freight forwarders to secure the best pricing and service levels for the company.
• Strategic Growth: Support sales activities aligned with business targets and maintain relationships with existing customers.

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or related field.
• Hands-on experience in export operations, import/export procedures, and customs clearance.
• Experience coordinating international shipments, logistics, and freight forwarding.
• Experience dealing with government departments, customs authorities, and shipping lines.
• Exposure to market research, supplier negotiation, and customer coordination is an advantage.
• Strong knowledge of export regulations and customs clearance processes.
• Excellent communication and negotiation skills.
• Strong coordination and stakeholder management capability.
• Good analytical, organizational, and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Target-oriented mindset with strong ownership and accountability.
• Proficient in Microsoft Office applications.
• Experience using ERP systems (e.g. JDE) is an advantage