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Strategic Sales & Business Development

• Develop and execute sales plans to achieve and exceed monthly, quarterly, and annual sales targets.
• Identify and pursue new business opportunities through market research, networking, and strategic outreach.
• Build and maintain long-term relationships with key clients and strategic partners.
• Lead negotiations for high-value contracts and pricing agreements under management guidance.

Team Leadership & Mentorship

• Provide guidance, training, and support to Sales Executives and Sales Support staff.
• Assist in workload planning, task delegation, and performance monitoring within the sales team.
• Foster a collaborative and high-performance sales culture.
• Act as a point of escalation for complex customer and operational issues.

Operational Coordination & Process Management

• Oversee the end-to-end sales process from initial inquiry to deal closure and handover to operations.
• Ensure seamless coordination with internal departments including Customer Service, Transport, Warehouse, and Procurement.
• Review and prepare price comparison, quotations, proposals, and presentations.
• Ensure adherence to Sales Department SOPs and contribute to their continuous improvement.

Reporting & Analysis

• Prepare and present detailed sales performance reports, weekly and monthly sales progress reports to management.
• Maintain accurate and updated customer databases, activity logs, and sales performance records in HubSpot or shared company systems.
• Analyze sales data, market trends, and competitor activities to inform strategic decisions.
• Teamwork & Continuous Improvement
• Participate in sales meetings, training sessions, and performance reviews to continuously enhance skills and service knowledge.
• Support other sales team members when required to ensure smooth departmental workflow.
• Adhere to all company policies, procedures, and the Sales Department SOP to maintain operational consistency and accountability

• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Minimum (4) years of experience in sales, Freight Forwarding and Customs Clearance Sector.
• Strong negotiation skills with the ability to close deals effectively.
• Ability to conduct customer needs analysis and provide suitable solutions.
• Excellent presentation and communication skills.
• Experience in proposal writing and preparing sales reports.
• Strong market research skills with the ability to identify new business opportunities.
• Good problem-solving skills and ability to handle customer concerns efficiently.
• Strong industry awareness and understanding of market trends.
• Self-motivated, target-driven, and able to work independently as well as in a team.
• Must be communicate with English Language