ROLE PURPOSE

The Site Reliability Engineer (SRE) role ensures the stability, scalability, reliability, security, and compliance of critical platforms and systems. Depending on the level, responsibilities include supporting or leading efforts in maintaining Kubernetes/microservices environments and core banking-related applications and platforms

KEY RESPONSIBILITIES

Focus: Own components or subsystems, improve automation, and contribute to reliability engineering

Reliability & Ownership

• Take ownership of microservices platforms or specific core banking systems
• Drive incident response and lead root cause analysis for owned systems
• Proactively identify performance, reliability, and security bottlenecks

Automation, Observability & Compliance

• Develop and maintain automation for deployments, scaling, and system recovery
• Enhance monitoring, alerting, and observability for critical services
• Ensure owned systems align with security controls, compliance frameworks, and audit requirements

Collaboration & Best Practices

• Partner with developers to ensure production readiness, security, and compliance of new features
• Participate in design reviews, providing input on scalability, reliability, and security
• Mentor junior SREs in troubleshooting, automation, operational practices, and secure operations

Knowledge & Skills

Essential 

• Deep, hands-on expertise in administering Linux and/or Windows Server environments
• Strong understanding of core networking concepts (TCP/IP, VLANs, DNS, DHCP, VPN, Firewalls)
• Practical scripting skills for automation in Bash, PowerShell, or Python
• Hands-on experience with automation tools such as Ansible (preferred), or Puppet
• Experience with monitoring and alerting tools (e.g., Zabbix, Grafana, Prometheus)

Desirable

• Experience with cloud platforms like Alibaba Cloud, AWS or Microsoft Azure in a hybrid environment
• Knowledge of containerization concepts (Docker) and container orchestration (Kubernetes)
• Strong understanding of IT security frameworks and best practices

Education & Special Training   

Essential 

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience

Desirable

• RHCSA, RHCE, or CKA

Experience

• 3+ years of professional experience as a System Engineer, Systems Administrator, or in a similar role

Languages

• Good verbal and written communication skill; both in Myanmar and English