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Job Summary

We are seeking an experienced and customer-oriented Solution Architect to support our business growth through technical consulting, solution design, and pre-sales activities. The successful candidate will work closely with clients, sales teams, business analysts, and delivery teams to understand business requirements, design effective solutions, and provide technical leadership throughout the sales cycle.

The ideal candidate combines strong business understanding, technical expertise, and excellent communication skills to translate customer requirements into practical and scalable solutions.

Key Responsibilities

Pre-Sales & Business Development

• Partner with the sales team to identify and qualify new business opportunities.
• Conduct discovery meetings, requirement gathering sessions, and technical workshops with clients.
• Analyze customer business processes and identify areas for improvement.
• Design and propose suitable solutions that address customer challenges and business objectives.
• Prepare technical proposals, Statements of Work (SOW), solution presentations, and response documents for RFPs/RFQs.
• Deliver product demonstrations, solution walkthroughs, and proof-of-concept (POC) presentations.
• Provide project effort estimation, implementation timelines, resource planning, and cost estimation.
• Support contract discussions by providing technical clarification and recommendations.
• Participate in customer meetings as the primary technical representative.

Solution Architecture

• Design end-to-end solution architectures for software applications and enterprise systems.
• Create architecture diagrams, workflows, integration designs, and technical documentation.
• Define system components, interfaces, and integration approaches.
• Ensure solutions meet business, security, scalability, and performance requirements.
• Review proposed solutions to ensure technical feasibility and alignment with organizational standards.
• Recommend appropriate technologies and implementation approaches based on customer requirements.

Project Transition & Support

• Conduct solution handover sessions to implementation and delivery teams.
• Provide technical guidance during project execution when required.
• Assist with change requests, solution enhancements, and post-sales support activities.
• Ensure alignment between proposed solutions and delivered outcomes.

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field.
• Minimum 5 years of experience in software development, business analysis, solution design, system implementation, or technical consulting.
• Minimum 1 years of experience in a customer-facing pre-sales, consulting, or solution architecture role.
• Strong understanding of software architecture, system integration, and enterprise applications.
• Experience in preparing technical proposals, project estimations, and solution documentation.
• Ability to analyze business requirements and translate them into technical solutions.
• Strong presentation, communication, and stakeholder management skills.
• Excellent analytical and problem-solving abilities.

Preferred Qualifications

• Experience with LMS, HMS (Health Care System), E-Commerce, Booking Management System & Customized Solutions.
• Experience leading solution design workshops and client consultations.
• Familiarity with API integration, web applications, databases, and modern software development practices.
• Knowledge of Agile, Scrum, or project delivery methodologies.
• Professional certifications related to business analysis, project management, or solution architecture are an advantage.