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Sr. Service Engineer

Aung Hein Min Company Limited
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Kachin State
Full Time
Verified This job has been verified by the company as a real job vacancy.
15 Dec 2021

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Min Education Level

Bachelor Degree

Job Description

  • Supervising new Machine Arrival Inspection, Pre delivery inspection and delivery inspection by accomplishing and following up the instruction (Inspection Report & Check Items) form Product Supplier.
  • Supervising Troubleshooting, Repair Job and Component Overhauling.
  • Controlling daily activities of Service Team and Prepare Service Recommended Part List.
  • Contact customer to offer Service job and other Special Program to maintain Customer relationship.
  • Training and explaining Warranty Terms and Condition to Customer when deliver Machine to Customer.
  • Update Technical Data and Information timely, by cooperating with Training & Technical Coordination Team.
  • Contact Customer to follow up overdue, by cooperating with Service Admin Team.
  • Prepare Technical Report or Warranty Failure Analysis Report to report Service Operation Manager and Training & Technical Coordination Team.
  • Supervising and taking care jobsite repair job if necessary.
  • Jobsite visit together with Service Team, Part Sales Team and Training Team to collect Customer Information, Customer Complaint.
  • Coordinate between Service Operation Manager, Service Team and Customer for any aspect.
  • Directly report to Service Operation Manager.

Open To

Male

Job Requirements

  • Graduated (B.E, B.Tech, A.G.T.I) majoring in Mechanical (or) Mechatornic.
  • Minimum (6) year experiences in Construction Machinery Maintenance and Service field.
  • Good communication in English Skill.
  • Must have driving license and driving skill.
  • Sound knowledge in Computer, Internet, Email and Microsoft Office Skills.
  • Excellent Troubleshooting, Component Overhauling and Problem Solving Skills.
  • Excellent technical knowledge & experience of Products, Supplier, Warranty Terms & Condition, and able to train subordinates.
  • Able to work any places of Myanmar.
  • Excellent Office Administration Skill, Technical Reporting & Feedback Information Skills.
  • Good Management Skill related to Operation, Manpower and Asset Control.
  • Good Decision Making Skill.
  • Excellent Communication and Negotiation Skills
  • Excellent Interpersonal Skills and Logical Thinking.
  • Ability to work under pressure and achieve goal in time.

What We Can Offer

Benefits

Office Hours: 8:30AM to 5:00PM
Travelling Allowance

Highlights

An awesome company
Join a winning team
You can make a difference

Career Opportunities

Career succession opportunities

About Our Company

Aung Hein Min Conpany Limited was founded in 1996 and selling heavy equipment from oversea. Aung Hein Min Company starts co-operation directly with Sumitomo (Japan) in 2001 and Terex Truck (UK) in 2013. The Business of the Company concerns mainly the mining & construction sector. The activity of the company concentrates.