Sr. Service Engineer in Kachin State

Sr. Service Engineer

Aung Hein Min Company Limited

Hpakan | Kachin State

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Sr. Service Engineer

Sr. Service Engineer

Aung Hein Min Company Limited

Sr. Service Engineer

Aung Hein Min Company Limited

Myanmar - Kachin State

Hpakan | Kachin State

15 Dec 2021

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Supervising new Machine Arrival Inspection, Pre delivery inspection and delivery inspection by accomplishing and following up the instruction (Inspection Report & Check Items) form Product Supplier.
Supervising Troubleshooting, Repair Job and Component Overhauling.
Controlling daily activities of Service Team and Prepare Service Recommended Part List.
Contact customer to offer Service job and other Special Program to maintain Customer relationship.
Training and explaining Warranty Terms and Condition to Customer when deliver Machine to Customer.
Update Technical Data and Information timely, by cooperating with Training & Technical Coordination Team.
Contact Customer to follow up overdue, by cooperating with Service Admin Team.
Prepare Technical Report or Warranty Failure Analysis Report to report Service Operation Manager and Training & Technical Coordination Team.
Supervising and taking care jobsite repair job if necessary.
Jobsite visit together with Service Team, Part Sales Team and Training Team to collect Customer Information, Customer Complaint.
Coordinate between Service Operation Manager, Service Team and Customer for any aspect.
Directly report to Service Operation Manager.

Open To

Male

Job Requirements

Graduated (B.E, B.Tech, A.G.T.I) majoring in Mechanical (or) Mechatornic.
Minimum (6) year experiences in Construction Machinery Maintenance and Service field.
Good communication in English Skill.
Must have driving license and driving skill.
Sound knowledge in Computer, Internet, Email and Microsoft Office Skills.
Excellent Troubleshooting, Component Overhauling and Problem Solving Skills.
Excellent technical knowledge & experience of Products, Supplier, Warranty Terms & Condition, and able to train subordinates.
Able to work any places of Myanmar.
Excellent Office Administration Skill, Technical Reporting & Feedback Information Skills.
Good Management Skill related to Operation, Manpower and Asset Control.
Good Decision Making Skill.
Excellent Communication and Negotiation Skills
Excellent Interpersonal Skills and Logical Thinking.
Ability to work under pressure and achieve goal in time.