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• Assist Head of Student Service with planning the Orientation Program and all the other events in consultation with relevant departments
• Increase student referral rate by building positive relationships with the existing students
• Monitor student attendance in each lecture and maintain a proper record
• Notify respective students who have not meet the expected attendance percentage
• Ensure that all relevant due payments are paid, and attendance is satisfactory before allowing exam admission
• Focuses on supporting students including administrative, program or social support
• Reaching out to the student and offering follow up services to them as directed by the Manager Prepare the student contract and collect the first payment
• Follow up the documentation and additional information with Sales team
• Dealt with Finance team for payment matter and handover the student payment
• Ensure the schedule and activities movies to show at the campus
• Notify the upcoming activities and require information to student via Facebook
• Coordinate with suppliers for gifts and promotion items of student
• Maintain the part time lecturer attendance record and send this to HR monthly
• Prepare the activities plan one month ahead and send it to line manager
• Monitor the stock status of student items as T-shirt, Cup, etc.
• Track the student service expense and send it to line manager monthly
• Prepare the student feedback report related with Academic, Facilities, Activities and send it to line manager
• Prepare the weekly task report and send to line manager and have one to one meeting
• Maintain and monitor the student database
• Consultation with student whenever necessary together with line manager
• Communicate with student and lecturer for any changes in schedule
• Prepare the student payment update and report to line manager monthly
• Supervise the student in any external activities such as CSR, Industry Visit, Sports etc.
• Communicate with engineering expert and request for seminar at Auston
• Align with Academic team for schedule, seminar and exam date etc.
• Communicate with IT for student and lecturer email request and additional IT requirement
• Any other activities assigned by management from time to time
• Prepare the weekly task and report to Head of Student Service weekly

✓ Bachelor’s degree or other education in relevant field

✓ Experience in working in education preferred

✓ An indenpendent self-starter with initiative and excellent time management skills with eyes ofr details

✓ Able to work in a dynamic and culturally diverse environment with good interpersonal and communications skills (written and oral)

✓ Skilled at planning, organizing and multi-tasking, understands the importance of deadlines and timelines

✓ Self-driven and flexible approach to changing work tasks

✓ Excellent team working skills