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Technical Support Assistant

(IT Support)

Prudential Myanmar
Kyauktada | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 21 Oct 2025
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.
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Technical Support Assistant

Prudential Myanmar
Yangon

Technical Support Assistant

(IT Support)

Prudential Myanmar
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kyauktada | Yangon
  1 Post
21 Oct 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Support sales departments and customers in day-to-day requests/queries/issues/clarification for our digital platforms and web-based applications.
  • Log defects/queries (Technical & Non-Technical) and report back to the product management team.
  • Support the maintenance of products with changes in products driven by customers, users, or internal quality testing.
  • Reproduce and document issues, raise bugs with the IT team.
  • Contribute to customer projects and internal R&D where possible.
  • Take part in incident investigation/resolution, reporting, and testing.
  • User administration and configuration of backend (AS400) LAS system as L1 support and cooperate with L2/L3 Support to solve internal and external customer requests/issues if required.

Open To

Male/Female

Job Requirements

  • Minimum 2 years of working experience in related fields
  • Good written and spoken English
  • Experience with MS Office, especially in Word, Excel, and PowerPoint.
  • Eager to learn new tools, technologies, etc.
  • Experience with Jira would be preferred.
  • Experience in an application support or similar role would be preferred.
  • Attention to detail, analysis, and good problem-solving skills.

What we can offer

Benefits

Flexible Working Hours
Sat+Sun Off
Hybrid Working Conditions
Performance Bonus
Health+Life Insurance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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