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Technical Support Assistant

(IT Support)

Prudential Myanmar
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
Today
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
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Technical Support Assistant

Prudential Myanmar
Yangon
APPLY HERE

Technical Support Assistant

(IT Support)

Prudential Myanmar
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kyauktada | Yangon
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Support sales departments and customers in day-to-day requests/queries/issues/clarification for our digital platforms and web-based applications.
  • Log defects/queries (Technical & Non-Technical) and report back to the product management team.
  • Support the maintenance of products with changes in products driven by customers, users, or internal quality testing.
  • Reproduce and document issues, raise bugs with the IT team.
  • Contribute to customer projects and internal R&D where possible.
  • Take part in incident investigation/resolution, reporting, and testing.
  • User administration and configuration of backend (AS400) LAS system as L1 support and cooperate with L2/L3 Support to solve internal and external customer requests/issues if required.

Open To

Male/Female

Job Requirements

  • Minimum 2 years of working experience in related fields
  • Good written and spoken English
  • Experience with MS Office, especially in Word, Excel, and PowerPoint.
  • Eager to learn new tools, technologies, etc.
  • Experience with Jira would be preferred.
  • Experience in an application support or similar role would be preferred.
  • Attention to detail, analysis, and good problem-solving skills.

What We Can Offer

Benefits

Flexible Working Hours
Sat+Sun Off
Hybrid Working Conditions
Performance Bonus
Health+Life Insurance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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