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68 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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KBZ Bank
1 Post
Yangon.
Yangon. 1 Post
Benefits: Quarterly Bonus Others Allowance Ferry Provided Uniform Provide Health Care Insurance Sat,Sun and Gazette Day Off
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
တာ၀န်ယူဆောင်ရွက်သူသည် Sales Teamမှ ပေးပို့လာသောချေးငွေဖိုင်များအား အချိန်နဲ့တပြေးညီ တိကျခိုင်မာစွာ ပြီးစီးအောင် ဆောင်ရွက်ခြင်း လုပ်ငန်းစဉ်စီမံခန့်ခွဲမ...
SCT COMPANY LIMITED
Benefits: Annual Bonus + Bus allowances+ Annual Increment+ Sat (alternate)+ Sunday and PH off
Highlights:Modern office, Convenient travel location
Career Opportunities: Promotion based on performance and experience
Maintains relationships with clients by providing support information, and guidance; researching and recommending new opportunities and solutions; rec...
JobNet Training Center (CS)
Yangon
Yangon 1 Post
Benefits: -
Highlights:You can make a difference
Career Opportunities: Learn new skills and techniques
- Welcome and assist guests with warmth and professionalism while upholding the company’s premium service standards & informations. Provide ...
Benefits: Bonus Sat, Sun and public Holidays Off Ferry provide
Highlights:Make a difference
Career Opportunities: Learn new skills on job
Card Product specialist will be an integral part of the team responsible for analysing credit card products and performance, facilitating internal com...
Myanmar Airways International
10 Posts
Yangon 10 Posts
Benefits: Shift Allowance TCOLA Allowance Ferry Provide FOC Tickets Free Medical Consultation Service Long Service Award PA Insurance Coverage
Highlights:Join a winning team
Career Opportunities: Possibility for job training
Supervising flight handling related services for ensuring a safe, secure and on time performance. Responsibility for the day-to-day supervisin...
The Rangoon Hotel
2 Posts
Yangon 2 Posts
Benefits: • Competitive salary based on experience. • Duty meal provided • Annual leave and public holidays • Monthly Bonus • Professional development
Highlights:Friendly team, fun work environment, guest interaction, career growth, skill development, and being the face of the hotel every day.
Career Opportunities: Clear career path from associate to supervisor and manager roles, with regular training, skill development, and cross-department exposure.
About Us: The Rangoon Hotel is a boutique hospitality brand dedicated to delivering genuine service and thoughtfully curated guest experiences. Our to...
CB Bank
Benefits: - Rewards for over performance. - Ferry Provided
Highlights:- Join an experience team
Career Opportunities: - Learn new skills on the job
Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal an...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Assist in collecting and organizing large sets of data from various sources, ensuring accuracy and completeness. Cleanse, transform, and validate data...
The VoC Officer is responsible for facilitating the 'closed-loop' process by working with internal stakeholders to action customer feedback. M...
Responsible for monitoring and improving the quality of service, and; translating customer experience management strategy into an effective program or...
MC-Jalux Airport Services Co.,Ltd (MJAS)
Mandalay
Mandalay 1 Post
Benefits: - Bonus, - Health Allowance - Grooming Allowance - Insurance - Uniform - Transportation Allowance - Laundry Services - Shift Allowance
Highlights:-Japanese working culture - International aviation experiences - Positive workplace culture - Transparency & Fairness
Career Opportunities: - Comprehensive Training & Development - International Gateway Career - Supportive & Collaborative Environment - Promotion - Further opportunity
Welcome and assist guests with warmth and professionalism while upholding the company’s premium service standards & informations. Provide ac...
Shichida Myanmar
3 Posts
Mandalay 3 Posts
Benefits: • Competitive salary & transport allowance. • Training & mentorship • Medical Insurance
Highlights:• Supportive, growth-minded team • Career growth in a forward-thinking company
Career Opportunities: * Opportunities for promotion to senior roles
ကျောင်း၏ ဝန်ဆောင်မှု သင်ကြားရေးနှင့်ပတ်သတ်သော နည်းစနစ်များအား ဖုန်း သို့မဟုတ် Facebook မှ တဆင့် သိလိုသည်ကို စုံစမ်းသောသူများအား သတ်မှတ် (SOP) အတိုင်း ...
AYA Bank
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Certified Basic Banking Training - Refresher Training will be conducted as and when required. - Required Competency Skill Training
To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's ...
Wall Street English Myanmar
Yangon 3 Posts
Benefits: Sat/Sun Off Yearly Increment
Highlights:Frontline Support for Students Academic & Attendance Support Communication & Relationship Management
Career Opportunities: Early Career Development
Assist Head of Student Service with planning the Orientation Program and all the other events in consultation with relevant departments Monitor stude...
Highlights:International Standards Leading Bank in Myanmar
KYC and responsible for Account Opening, data entry in system. Customer services for answering the phone and walk-in for investment knowledge, product...
Myanma Awba Group
Benefits: Transportation provided. Rewards for overperformance.
Highlights:Fun Working Environment Join an experienced team
Career Opportunities: Promotion opportunities
Provide agronomic advice to farmers via call center, mobile app, and digital platforms. Handle inbound and outbound calls from farmers professionally ...
Assist the Project Manager in defining project scope, developing, maintaining, and tracking project plans and timelines to ensure timely delivery. Coo...
Project Planning & Execution Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop detailed project pla...
Myanmar Imperial College - MIC
Benefits: Annual Bonus Travel allowance Overtime payments Rewards for over performance
Highlights:Fun working environment International standards Differences and challenges
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities Life long learning opportunities
Collect and analyze data for the purpose of evaluating student progress. Identify needs in our network that members of student service department can ...
Myanmar Citizens Bank (MCB)
Benefits: Ferry Provided Overtime Payment Rewards over performance
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities
ငွေအပ်နှံမှုများ၊ ငွေသားထုတ်ယူမှုများ၊ ငွေလွှဲပြောင်းမှုများနှင့် ငွေပေးချေမှုများအပါအဝင် ငွေသားနှင့် ငွေသွင်းငွေလွှဲမှုများအတွက် သေချာစွာစီစစ်ကိုင်တွ...
Ever Flow River Group Public Co.,Ltd
6 Posts
Yangon 6 Posts
Benefits: Farry Provided.
Highlights:Join an Experienced Team.
Career Opportunities: Learn New Skills on the Job. Career Growth Opportunities.
Handle both Freehand and Nomination shipments. Communicate with carriers and file rates for Freehand shipments. Check contract validity for Nomination...
Greet and warmly welcome guests upon arrival, ensuring they feel comfortable and attended to. Direct visitors appropriately and notify the relevant d...
Sea Lion CLL Holdings
Benefits: Ferry provided Lunch provided 13th month salary Bonus Medical Benefits
Highlights:Make a difference ! Join an experienced team!
Career Opportunities: Learn new skills on the job
• To the primary contact for customers regarding delivery status, requests, and inquiries. • To receive, log, and coordinate delivery reques...
5 Posts
Yangon 5 Posts
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The Center-in-Charge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth ...
20 Posts
Mandalay 20 Posts
Benefits: Quarterly Bonus
Highlights:International Leading Bank in Myanmar
The Verification Specialist is a member of the KYC department responsible for opening, amending, reviewing and approve/reject new/old customer digital...
Syn Pitarn
Benefits: Overtime Payments Cost Of living Allowances Medical Benefit Uniform Incentive
Highlights:•No Field Work and no client promotion required. •Help Myanmar migrants gain financial inclusion.
Career Opportunities: • Training provided • Learn new skills on the job
English Version Check client applications. Client Interviews must be conducted. Conduct evaluations for appropriate loan amount to the client. Conduc...
Benefits: Ferry (Specific Area, Pick-up Point) Uniform Health Insurance Quarterly Bonus
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar
Career Opportunities: Opportunities for promotion
A business support specialist perform day to day Business support operations to help keep the business running smoothly. You may also build and mainta...
11 Posts
Yangon 11 Posts
Benefits: - Competitive salary package - Practical experience in e-Wallet operations
Highlights:- Employment type(One year Contract) - International Standards
Career Opportunities: - Comprehensive on-the-job training provided
Job Purpose: The Customer Care Officer (JA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Mandalay 11 Posts
Shan State
Shan State 11 Posts