MMR
Myanmar
60 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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KBZ Bank
Mandalay
Benefits: Quarterly Bonus
Highlights:International Leading Bank in Myanmar
Career Opportunities: Learn new skills on the job
The Verification Specialist is a member of the KYC department responsible for opening, amending, reviewing and approve/reject new/old customer digital...
Sae Paing Development Ltd
Yangon
Benefits: Ferry Provide Working Hours - 8:30 AM to 5:30 PM Day Off - Sat & Sun (Sat Alternate), Gazette Holidays
Highlights:- An awesome company - Join a winning team - You can make a difference
Career Opportunities: - Opportunities for promotion - Learn new skills and techniques
Handle the customer complaints Train, motivate and lead after sales team to achieve set objectives and targets. Maintain accurate records and prepare ...
First Greenhill Logistics
Benefits: Yearly Bonus
Highlights:International Standard
Career Opportunities: Learn new skills and techniques
Communication with the shipper and overseas partner. Check the shipping lines' schedule, and upon receiving approval, please book and release the ...
The role is responsible for overall KBZPay Related Query, Requests and including resolution and escalation of all related complaints within specific t...
Dai-ichi Life Insurance Myanmar Ltd.
Benefits: - Rewards on performance
This position will be responsible in Customer Service and Distribution Operations tasks, including: To do Customer/Agent Service at DLEC To provide as...
Epic World Co.,Ltd
Benefits: Bonus OT Payment Travel Allowance
Highlights:Fun Working Environment Join an experience Team
Career Opportunities: Training Provided Promotion Opportunity
Provide clear and accurate information about tour packages, visa services, ticketing, and travel policies. Solve customer issues politely and effectiv...
Parami Hospital
Benefits: - Annual bonus - Monthly KPI incentives (up to 20% of basic salary) - Allowances benefits as per the company policy - Medical benefits
Highlights:- Continuous Professional & Career Development - Scholarship Program
Career Opportunities: - Training provided - Learn new skills on the Job - Promotion Opportunities
Greet and assist patients and visitors in a professional and friendly manner. Handle patient inquiries, provide information about hospital services, a...
SLG Education (SIS Myanmar)
Benefits: - Office hours 7:30 am to 4:00 pm - Sat, Sun and public holidays off - Ferry provided
Highlights:- Fun working environment - International standards - Make a difference
Career Opportunities: - Learn new skills on the job - Promotion opportunities - Opportunity to learn English
Answering phone calls in a polite and friendly manner, and also providing basic and accurate information. Greeting and answering any questions from vi...
Cho Cho Co.,Ltd
Benefits: Annual Bouns Leave Bonus Lunch Provided Ferry Provided Uniform
Highlights:Fun working environment, Make a difference.
Career Opportunities: Learn new skills on the job.
Customer Onboarding: Drive large-scale customer onboarding initiatives, ensuring a smooth and seamless integration experience. Collaborate with the te...
Benefits: Annual Bonus Leave Bonus Lunch Provided Ferry Provided Uniform
Engagement Program Development: Lead the design, planning, and implementation of engagement programs that boost customer retention and amplify platfo...
Benefits: Bonus
Highlights:Join an difference team
Career Opportunities: Possibility for job training
A business support specialist perform day to day Business support operations to help keep the business running smoothly. You may also build and mainta...
Yoma Bank
Benefits: • Ferry Provided • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
Highlights:• Empowered Working Environment • Diverse Team
Career Opportunities: • Learning and Development Platform • Opportunities to Explore Multiple Career Paths
ROLE PURPOSE We are looking for an experienced Senior Customer Care Specialist to provide excellent inbound and outbound call customer services with ...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standards Leading Bank in Myanmar
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
Supports the Branch Incharge and second branch in charge in the effective execution of the branch’s business plans to deepen account adoption an...
TTAS (Toyota Aye & Sons) Co.,Ltd
Benefits: - Bonus - Transportation Arrangement / Allowance - Uniform - Incentive - Insurance - Annual Medical Checkup
Highlights:You can make a difference
Career Opportunities: - Training Provided
As the first point of contact for customers, he/she needs to answer service enquiries via telephone or face-to-face. Ensure speedy maintenance and rep...
Benefits: Bonus Sat, Sun and public Holidays Off
Highlights:Make a difference
Career Opportunities: Learn new skills on job
This role holder is responsible for evaluating, authorizing, or recommend approval of unsecured credit loans. Advise borrowers/branches on financial s...
808 Beauty Center
Benefits: Provide the living room and daily have a meal allowance Rewards for over performance Leave have 4 days in one month and then have an annual le
Highlights: Fun Working environment International Standards Join a Success team
Career Opportunities: Training provided Learn new Skills on the job Promotion opportunities
Supervise daily customer service operations Handle escalated customer complaints and provide quick resolutions Monitor service quality and implement i...
Syn Pitarn
Benefits: Overtime Payments Cost Of living Allowances Medical Benefit Uniform Incentive
Highlights:•No Field Work and no client promotion required. •Help Myanmar migrants gain financial inclusion.
Career Opportunities: • Training provided • Learn new skills on the job
English Version Check client applications. Client Interviews must be conducted. Conduct evaluations for appropriate loan amount to the client. Conduc...
IIG Education Myanmar Co.,Ltd
Benefits: .
Highlights:An awesome company
Key Responsibilities: Handle inbound and outbound customer calls in a professional manner Respond to inquiries and resolve complaints promptly and acc...
Mo Mo Ventures Finance Co.,Ltd
Benefits: . Ferry provided . Opportunity to learn new skills
Highlights:. Fun working environment
Career Opportunities: . Promotion opportunities
Align credit and collection policies. Plan and execute collection activities. Analyze and manage overdue accounts. Follow up on outstanding payments. ...
Myanmar Jardine Schindler Ltd
Benefits: -
Highlights:-Join an experienced team
Career Opportunities: -Learn new skills on the job
To conduct surveys on Market Intelligence Data of all lifts and escalators of every brand installed in the city To be able to travel around the city e...
ROLE PURPOSE ငွေကြေးပိုင်းဆိုင်ရာလုပ်ငန်း၊ Internal & External Customers အသုံးပြုလိုသည့် ဝန်ဆောင်မှု့များအား သက်ဆိုင်ရာဌာနအသီးသီးသို့ ချိတ်ဆက်ပ...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care SupportOff
Career Opportunities: Learn new skills on job.
A Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors. ... The Team Leader's responsibiliti...
Exera Myanmar
Benefits: Commission + Bonus
Highlights:2 Working days → 2 days off Day 1 shift → Night 1 shift → 2 days off (repeat) Day - 6:30AM to 6PM Night - 6PM to 6:30AM Under the 2-work /
Career Opportunities: Training Provided
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: Record daily operations, incidents, and duty rosters. Monitor missions, patrols, and secure transport. Handle...
CANAL PLUS MYANMAR LIMITED
Benefits: o Bonus o Phone & Travel allowance o Health insurance for employee and family.
Highlights:CANAL+ is an equal opportunity employer. We welcome applications from all individuals regardless of race,gender,disability or any other characteristic
Career Opportunities: o Training & coaching provided
JOB DESCRIPTION: Provides product/service information by answering questions; offering assistance. Operation floor checking for support to agents cal...
MARGA GROUP
Benefits: - Overtime Allowance - Hospitalization and Life Insurance - Other staff benefits
Highlights:- 6 days a week - work with duty roaster
Career Opportunities: - International Working Standard - Learn new skills on job
Job Descriptions: Build and maintain positive relationship with residents. Promptly handle and resolve all inquiries and requests ensuring a high lev...
GNE Co.,Ltd
Benefits: * Annual Bonus *General Allowance
Highlights:Join a winning team
Perform site surveys for solar system installations, create planning and preparation schedules, and coordinate with the installation team. Provide af...
New Sky Travel
Benefits: Incentive Target Yearly Bonus OT Allowance Transportation allowance
Highlights:Fun Working Environment Make A Difference
Career Opportunities: Promotion Opportunities Learn New Skills
1.Handling domestic and international ticketing. 2.Daily ticket issue report, airline schedule and air fare updating. 3.Comply with all ariline bookin...
Hana Microfinance Ltd
Benefits: Rewards over performance
Provide proper communication through telephone calls with the customers Manage large amount of inbound and especially outbound calls in timely manner ...
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Assist in collecting and organizing large sets of data from various sources, ensuring accuracy and completeness. Cleanse, transform, and validate data...
Yangon BPO Ltd
Benefits: - Overtime Payment - Yearly Bonus - Required to work during Myanmar Public Holidays. - Candidate will follow Singapore Public Holidays.
Highlights:Working Hour Shift 1 Mon, Tue, Fri - 11:30pm to 7:30pm Sat, Sun- 6:30am to 5pm Shift 2 Wed, Thu, Fri - 11:30pm to 7:30pm Sat, Sun- 6:3
Career Opportunities: * Training Provide * Career Opportunities
Uphold and champion the Company’s Brand Guidelines and Customer Service Blueprint as the first point of contact for clients and leads. Manage ph...