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101 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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Elevate Education International Limited
3 Posts
Yangon
Yangon 3 Posts
Benefits: Salary starting at 500,000 MMK per month. Performance-based incentives and growth opportunities. Career development and on job tr
Highlights:▪️International education industry experience ▪️Student application & visa processing exposure ▪️Supportive team environment
Career Opportunities: ▪️Develop student services skills ▪️Opportunity to grow into counselor roles
Job Description Summary (Read This First) This is a supporting role in our commercial team, mainly helping students who want to study in Thailand (ou...
KBZ Bank
1 Post
Yangon 1 Post
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Work closely with SAM in all Service Ambassador -related projects that require support. Monitor quality of customer services and customer satisfaction...
Yoma Bank
Benefits: • Ferry Provided • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
Highlights:• Empowered Working Environment • Diverse Team
Career Opportunities: • Learning and Development Platform • Opportunities to Explore Multiple Career Paths
ROLE PURPOSE The Senior Associate (HP) in Consumer Business is responsible for driving the growth of Yoma Bank’s Hire Purchase (HP) business by...
Sae Paing Development Ltd
2 Posts
Yangon 2 Posts
Benefits: Ferry Provide Meal Allowance Working Hours - 8:30 AM to 5:30 PM Day Off - Sunday & Gazette Holidays
Highlights:- An awesome company - Join a winning team - You can make a difference
Career Opportunities: - Opportunities for promotion - Learn new skills and techniques
Handle the customer complaints Maintain accurate records and prepare regular reports for senior management. Build and establish good work relationship...
Mo Mo Ventures Finance Co.,Ltd
10 Posts
Yangon 10 Posts
Benefits: * Ferry provides
Highlights:* Fun working environment
Career Opportunities: * Training provide * Promotion opportunity
Job Description: A Credit Officer plays a crucial role in financial institutions by properly making surveys, analyses, and judgments, accurately reco...
Shichida Myanmar
Benefits: Competitive salary & transport allowance. Training & mentorship Medical Insurance
Highlights:• Supportive, growth-minded team
Career Opportunities: Opportunities for promotion to senior roles
Serve as the main contact for parents on non-academic matters Handle inquiries,feedback, and concerns with empathy and professionalism Resolve issues ...
Benefits: • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
Cash Teller သည် အပြုသဘောဆောင်ပြီး ကျင့်ဝတ်လိုက်နာမှုတို့ဖြင့် ဘဏ်၏တိုးတက်မှုများဖြစ်ပေါ်စေပြီး အကောင်းဆုံးဝန်ဆောင်မှု စီစဉ်ပေးကာ ဘဏ်ခွဲ၏ အမြတ်အစွန်းမျ...
Business Development Specialist သည်ဘဏ်၏စွမ်းဆောင်ရည် ပေါ်ပေါက်စေရန် အပြုသဘောဆောင်သော အမြင်နှင့်ကျင့်ဝတ်တို့ဖြင့် Customer Service ၊ Customer ထိန်းသိမ်...
Ayeyawady Division
Ayeyawady Division 1 Post
Benefits: Quarterly Bonus Ferry Provided Uniform Provide Health Care Allowance
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
ဘဏ်၏ဝန်ဆောင်မှုများ၊ Product များကို ကောင်းစွာသိရှိပြီး Customer များအား သေချာစွာ ရှင်းလင်းပြောကြားပေးခြင်း။ ဘဏ်စာရင်းရေးသွင်းခြင်း၊ စာရင်းပိတ်ခြင်း။ ...
ROLE PURPOSE To provide operational and customer support for the bank’s general insurance bancassurance business by assisting branches, custome...
5 Posts
Yangon 5 Posts
Benefits: Bonus Ferry Provided
Highlights:International Standards
Career Opportunities: Management Potential
The checker role is responsible to handle all tickets (Service Requests) as Level-2 support within defined SLA Solving all the Level-2 tickets escalat...
RnR - Rhythm & Rhymes
40 Posts
Yangon 40 Posts
Benefits: - KPI Incentive - Overtime Payments - Bonus over Performance - Ferry Provided
Highlights:- Internation Standards
Career Opportunities: - Training Provided - Promotion Opportunity
Role Overview: We are looking for a Call Center Agent to be the first point of contact for our customers. The role focuses on handling inbound/outbou...
Responsible for monitoring and improving the quality of service, and; translating customer experience management strategy into an effective program or...
Meeting with customers to discuss complaints and offer solutions to any problems they may be experiencing with customer service Preparing reports summ...
Monitor the Customer feedback report, and survey to ensure the achievement of service quality targets. Ensure evaluation of the service and implementa...
Epic World Co.,Ltd
Benefits: Bonus Overtimes Allowance Travel Allowance Yearly Bonus
Highlights:Fun Working Environment Joined an experience team
Career Opportunities: Training provided promotion opportunities
Answer customer calls regarding Visa requirements,application processes and documentation. Explain different visa options,processing times and special...
Mon State
Mon State 1 Post
Benefits: Bonus
The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning an...
Mandalay
Mandalay 2 Posts
Good Brothers Co.,Ltd
Mandalay 1 Post
Benefits: ➢ Phone allowance ➢ Lunch provided ➢ Annual bonus and Annual Performance Appraisal ➢ Accommodation (office hostel with facilities provided)
Highlights:➢ Lead service excellence for a top Electronics brand. Manage technical ops, QA, and team growth within a leading 1,500+ employee group.
Career Opportunities: ➢ Path to Career Development. Drive service strategy for new product lines and lead regional service expansion across the group.
About VSK International Co., Ltd. VSK International, a subsidiary of Good Brothers Group, is a premier distributor and service provider of leading ho...
Kiyoi Company Limited
Benefits: Benefits Attractive (Depend On Experience) Bonus (semiannual, Yearly) Attendance Award Ferry Provided (on pick-up point) Uniform Provided
Highlights:Career Growth Opportunities Working Hours – 8:30am to 5:00Pm Off Day – Sunday & Public Holiday
Career Opportunities: Possibility for job training
Order Processing: Receive, verify, and enter customer orders into the system; coordinate with warehouse/logistics for timely dispatch. Sales Documenta...
Ayeyawady Division 2 Posts
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
MC-Jalux Airport Services Co.,Ltd (MJAS)
Benefits: - Bonus, - Health Allowance - Grooming Allowance - Insurance - Uniform - Transportation Allowance - Laundry Services - Shift Allowance
Highlights:-Japanese working culture - International aviation experiences - Positive workplace culture - Transparency & Fairness
Career Opportunities: - Comprehensive Training & Development - International Gateway Career - Supportive & Collaborative Environment - Promotion - Further opportunity
Welcome and assist guests with warmth and professionalism while upholding the company’s premium service standards & informations. Provide ac...
Mandalay 5 Posts
Benefits: - Bonus, - Health Allowance - Grooming Allowance - Insurance - Uniform - Ferry(or)Transportation Allowance - Laundry Services - Shift Allowan
Career Opportunities: - Comprehensive Training & Development - International Gateway Career - Supportive & Collaborative Environment - Promotion - Further opportuniti
Handle all passenger-related operations for incoming and outgoing flights, ensuring the highest quality of service in line with MJAS standards. Maint...
Benefits: Quarterly Bonus Others Allowance Ferry Provided Uniform Provide Health Care Insurance Sat,Sun and Gazette Day Off
ခွင့်ပြုပြီးချေးငွေဖိုင်များအတွက် ချေးငွေပြန်လည်ပေးဆပ်မှုများကို ထိရောက်စွာကြီးကြပ်ဆောင်ရွက်ခြင်း၊ ချေးငွေပြန်လည်ပေးသွင်းရန်သတ်မှတ်ရက်ထက်ကျော်လွန်နေသည...
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
NayPyiTaw
NayPyiTaw 1 Post
NayPyiTaw 2 Posts
Shan State
Shan State 1 Post
Benefits: * Ferry provide * Travel allowance * Incentives
Highlights:* Join an experienced team * Create opportunities
Career Opportunities: * Training provided * Learn new skills on job * Promotion opportunities
Key Responsibilities: Managing and ensuring timely repayments of customers. Manage customers’ repayments and overdue accounts. Conduct field v...