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77 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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Yoma Bank
1 Post
Mandalay
Mandalay 1 Post
Benefits: • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
Highlights:• Empowered Working Environment • Diverse Team
Career Opportunities: • Learning and Development Platform • Opportunities to Explore Multiple Career Paths
ROLE PURPOSE This position plays a vital role within the Commercial Banking team. It is responsible for managing a portfolio of lending customers and...
Ayeyarwaddy Seeds Co.,Ltd.
Yangon
Yangon 1 Post
Benefits: Yearly Bonus and Salary Increment Life Insurance Promotion over performance Long Service Award
Highlights:Grow with Myanmar’s leading seed company Learn from industry experts Build your future in agribusiness Driving agriculture, growing careers
Career Opportunities: Learn and grow with ASC Gain agribusiness expertise Work alongside industry leaders Build a rewarding career
Order Management: Process, verify, and track customer orders, ensuring accuracy in pricing, product details, and delivery timelines. Inventory Coord...
Asia Strategic Education
2 Posts
Yangon 2 Posts
Benefits: - commission
Highlights:-Fun Working environment -International Standards -Make a difference -Join an experienced team
Career Opportunities: -Training provided -Learn new skills on the job -Promotion opportunities -Management potentials
It is important to enter the Prospect's information in HubSpot completely and accurately. • The discussion plan must be clearly explained to ...
Benefits: • Ferry Provided • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
ROLE PURPOSE To coordinate the end-to-end delivery and operational readiness of Agent Banking outlets, ensure timely setup and smooth commencement of...
KBZ Bank
Ayeyawady Division
Ayeyawady Division 1 Post
Benefits: Quarterly Bonus Ferry Provided Uniform Provide Health Care Allowance
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
ဘဏ်၏ဝန်ဆောင်မှုများ၊ Product များကို ကောင်းစွာသိရှိပြီး Customer များအား သေချာစွာ ရှင်းလင်းပြောကြားပေးခြင်း။ ဘဏ်စာရင်းရေးသွင်းခြင်း၊ စာရင်းပိတ်ခြင်း။ ...
Javelin Services Ltd (AEQUITAS Holding)
Benefits: • Work for an International company • Develop your skills to international standards
Highlights:You can make a difference
Career Opportunities: Possibility for job training
Uploading daily service reports. Coordinating with CRM and service technicians and accounts Maintaining operational documentation Assisting CRM ...
Blazon Group
Benefits: Rewards for over performance
Highlights:An awesome company
Career Opportunities: Opportunities for promotion
Lead Customer Service and Last Mile Operations to ensure efficient daily operations. Manage multi-channel customer support and ensure timely resolutio...
Industrial and Commercial Bank of China (ICBC)
Benefits: (1) Competitive salary package, bonus (2) Office Meal (3) Overtime payments (4) Rewards for over performance
Highlights:(1) International and fun working environment (2) Join an experienced team
Career Opportunities: (1) Comprehensive training provided (2) a promising career development
Evaluate new clients, structure credit facilities, perform credit assessment, cash flow projections and loan documentations Build and develop relation...
CANAL PLUS MYANMAR LIMITED
Benefits: o Bonus o Phone & Travel allowance o Health insurance for employee and family.
Highlights:CANAL+ is an equal opportunity employer. We welcome applications from all individuals regardless of race,gender,disability or any other characteristic
Career Opportunities: o Training & coaching provided
Provides product/service information by answering questions; offering assistance. Operation floor checking for support to agents call answering. Check...
First Greenhill Logistics
Benefits: Yearly Bonus
Highlights:International Standard
Communication with the shipper and overseas partner. Check the shipping lines' schedule, and upon receiving approval, please book and release the ...
Myanmar Oriental Bank (MOB Bank)
20 Posts
Yangon 20 Posts
Benefits: Attractive salary Annual Bonus
Highlights:Fun working environment
Career Opportunities: Training
Opportunity to become a professional AM !!!! Be Part of MOB Next GEN leaders Program Overview The 6-month Management Trainee Program aims to dev...
Campana Mythic
Benefits: *Meal Allowance *Transportation Allowance
Highlights:* Fun Working environment * International Standards * Make a difference * Join an experienced team
Career Opportunities: * Learn new skills on the job * Opportunities for Career Advancement * Grow Your Career with Us
As Customer Service for managing ticket complaints, documentations for databases. Handling of customer enquiries,compliance with regulatory requiremen...
Myanmar Citizens Bank (MCB)
Benefits: - Yearly Bonus - Sat/Sun Off - Ferry Provided
Highlights:- Make a difference - Join an experienced team
Career Opportunities: - Training provided - Learn new skills on the job - Promotion Opportunities
- Lead monthly mystery calls across 58 branches and conduct physical inspections (SOPs, queues, grooming, SLAs). - Provide diagnostic feedback and est...
AYA Bank
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Certified Basic Banking Training - Refresher Training will be conducted as and when required. - Required Competency Skill Training
To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's ...
5 Posts
Yangon 5 Posts
Benefits: Bonus Ferry Provided
Highlights:International Standards
Career Opportunities: Management Potential
The checker role is responsible to handle all tickets (Service Requests) as Level-2 support within defined SLA Solving all the Level-2 tickets escalat...
Benefits: Basic Salary + Commission Free Wall Street English Course after probation
Highlights:International Standards Join an experienced team
Career Opportunities: Training provided Learn new skills on the job
Job Responsibilities Oversee the school’s day-to-day operations to ensure smooth administrative functioning. Maintain and update student, staff...
Uni-Link Logistics Co.,Ltd
Benefits: -Transportation Allowance -Attendance Allowance -Annual Salary Increment
Highlights:No Ferry / Transportation Allowance Provided Working Day - Mon to Sat (Sunday and Public Holidays OFF) Working Hour - 9:00AM to 5:00PM
Career Opportunities: -Training Provided -Learn New Skills -Promotion Opportunity
* Answer customer questions by phone, email, and chat. * Give customers information about rates, delivery times, and shipment status. * Track shipment...
Lemon Aesthetic Clinic
Benefits: * Attendance bonuses * Transportation allowances * Free aesthetic treatments * Leave privileges as per Labor Law * Annual bonus * Staff Party
Highlights:* Fast-growing premium aesthetic clinic * Dynamic & highly creative work environment * Off day - 1 day per week
Career Opportunities: * Regional clinic expansion opportunities * Continuous skill development & workshop support * High-visibility leadership position
The Customer Relationship Executive builds and maintains strong, long-lasting relationships with the company’s client base. The role serves as ...
New Sky Travel
Benefits: >Bonus >Incentive >Transportation Allowance >Overtime Payments >Rewards for over performance
Highlights:>Fun working environment >Make a different >Join an experienced team
Career Opportunities: >Training Provided >Promotion opportunities >Management Potential
Job Description: Senior Ticketing Executive Senior Ticketing Executive တစ်ယောက်အနေဖြင့် ပြည်တွင်း/ပြည်ပ လေယာဉ်လက်မှတ် အရောင်းကဏ္ဍကို ကျွမ်းကျင်စွာ ကိ...
RnR - Rhythm & Rhymes
Benefits: - Overtime Payments - Transportation Allowance
Highlights:- Join an experienced team
Career Opportunities: - Management Potential
Job Summary The Customer Application Form Team Supervisor oversees a team responsible for processing, reviewing, and verifying/auditing customer appl...
Benefits: Pun Hlaing Medical Package Free Learning Programs from WSE Company Laptop Provided Yearly Bonus
Highlights:Fun Working Environment International Organization
Career Opportunities: Hanover Prepared Skill Trainings Provided Promotion Opportunities Management Potential Business Transfers Available Increment Opportunities
Student Progress Management Ensure that personal study plans are prepared according to students’ individual needs Monitor coach performance ...
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Mandalay 2 Posts
The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning an...
CB Bank
Benefits: Rewards for over performance. Ferry Provided
Career Opportunities: Learn new skills on the job.
Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal an...
Myanmar Japan Thilawa Development Ltd
Benefits: Overtime payment Sat, Sun & Public Holiday closed Ferry + other allowances as per the company's policy
Highlights:Holidays: Saturday, Sunday, and Public Holidays
Career Opportunities: Learn new skills on Job
Answer the incoming calls, note messages, and welcome guests. Arrange meeting room and helps the arrangement of events, refreshment and lunch for gues...
Bumble Bee Professionals Co., Ltd
Benefits: -Transportation Charges -Attendance Bonus -Performance Bonus -Living Allowance -Annual Leave Bonus -SIM Card with Bill -Uniform -Birthday Party
Prepare and send service reports to clients. Inform clients about service schedules and changes. Handle customer inquiries and complaints professiona...
Myanmar Airways International
16 Posts
Yangon 16 Posts
Benefits: Shift Allowance Transport Allowance FOC Travel Tickets PA Insurance Coverage SSB Coverage Long Service Award Free Medical Consultation Service
Highlights:Designer Uniform
Airline Ground Operations Officer are responsible for ensuring safe, efficient, and timely ground handling of aircraft and passengers. This role suppo...
Rangoon Espa Group Co.,Ltd
Benefits: - Competitive salary + performance incentives - Staff benefits & company activities - Accommodation provided - Staff Discounts
Highlights:- Work in a premium luxury spa environment - Meet and connect with diverse customers - Develop professional customer service skills
Career Opportunities: - Training & skill development - Opportunities for promotion and leadership roles - Build a long-term career in the beauty & wellness industry
Job Summary Join Rangoon Espa Group Co., Ltd. as a Receptionist at our Yankin/Bahan office in Yangon. You will be the first point of contact, deliver...
Daiichi Life Insurance Myanmar Ltd
Benefits: * Rewards for overperformance * Weekend Off (Saturday & Sunday) * Public Holidays Off
Career Opportunities: * Learn new Skills on the Job * Hands-on Experience with Real Projects * Grow Your Skills and Advance Your Career
This position will be responsible for... Preparing and implementing effective communication for complaints and resolutions. Communicating with potent...
Elevate Education International Limited
Benefits: 📌Benefits ▪️Salary starting at 400,000 - 500,000 MMK per month (higher based on experience and skills). ▪️Performance-based incentives and growth o
Highlights:. Training Provided . Learn new skills on the job . Promotion opportunities
Career Opportunities: . Performance-based salary increments . Career growth and promotion opportunities . Training and mentorship programs
Job Description Position Title: Student Services Assistant Department: Commercial Team (Supporting Role) Location: Yangon, Myanmar Salary: Startin...