Customer Service Executive

(Customer Relation Officer)

RMA Myanmar

Kamaryut | Yangon

1 Post

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Customer Service Executive

Customer Service Executive

RMA Myanmar

Apply Here

Customer Service Executive

(Customer Relation Officer)

RMA Myanmar

Myanmar - Yangon

Kamaryut | Yangon

1 Post

Today

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Engineering/Machinery

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Identify, prospect, and generate power business opportunities in residential, commercial, and industrial segments.
Conduct market research to understand customer needs, industry trends, and competitor activities.
Respond to customer inquiries via phone, email, and in person in a timely and professional manner.
Provide accurate information about products, services, pricing, and delivery schedules.
Process customer orders, quotations, and invoices.
Coordinate with after sales, warehouse, and logistics teams to ensure smooth order fulfillment.
Prepare and deliver sales presentations, proposals, and quotations to clients.
Meet or exceed monthly and quarterly targets.
Build and maintain long-term relationships with clients, partners, and key stakeholders.
Provide professional after-sales support and resolve client queries efficiently.
Follow up with leads through calls, site visits, and digital channels.
Follow up on customer complaints and ensure proper resolution.
Prepare sales reports, CRM updates, and pipeline forecasts.
Present power solution concepts clearly to non‑technical customers.
Explain system features, installation processes, warranties, and maintenance requirements in simple terms.

Open To

Male/Female

Job Requirements

Minimum 3 to 5 Years’ experience in sales / customer service.
Proven sales track record with the ability to develop new prospects.
Strong analytical thinking with good understanding of the business environment.
Strong customer service orientation with a positive, customer-focused attitude.
Ability to build and maintain strong relationships with customers and suppliers.
Excellent communication, negotiation and presentation skills.
Strong teamwork and collaboration skills.
Ability to work independently and meet deadlines effectively.
Results-driven with strong business acumen and problem-solving skills.
Proactive in learning, information seeking, and knowledge sharing.
Positive, motivated “can-do” attitude with a customer-oriented mindset.
Willingness to travel for business purposes (around 5 days per month).
Must have a valid driving license and be able to drive.