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Manage daily service center and workshop operations.

Ensure compliance with after-sales policies, procedures, and service standards.

Supervise service consultants, technicians, parts and claims personnel.

Monitor vehicle reception, diagnosis, repair, maintenance and delivery processes.

Ensure repair quality, safety and timely completion of service jobs.

Handle customer complaints and support customer satisfaction improvement.

Monitor service KPIs, productivity, efficiency and customer satisfaction.

Coordinate technical, warranty, parts and service matters with the National Service Team.

Ensure workshop equipment, special tools and EV safety equipment are properly maintained.

Ensure compliance with EV/high-voltage safety and workplace safety requirements.

Prepare daily, weekly and monthly service reports for management.

Bachelor’s degree or diploma in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Business Management or related field.

Minimum 3–5 years of automotive after-sales/service experience, preferably including supervisory experience.

EV or new-energy vehicle experience is highly preferred.

Good understanding of workshop operations, customer service, warranty and parts processes.

Strong leadership, problem-solving and team-management skills.

Good communication and customer-handling skills.

Computer literacy and ability to use dealer/service management systems.

Myanmar language required; working English preferred.

Willing to attend required training and certification programs.