Manage and support Windows/Linux servers , Data Backup, Report, Active Directory and domain services. Implement and maintain Microsoft server, Linux server banking system infrastructure to ensure 24/7 availability. Configure, monitor, and troubleshoot Physical devices , load balance resource and migrate. Perform regular backup, recovery, and disaster recovery (DR) drills . Patch management, system upgrades, and performance tuning. Automate routine tasks using scripting (PowerShell, Bash, Python, etc.) . Prepare and maintain system documentation, SOPs, and audit reports.
Job Summary The Senior DevOps Engineer is responsible for designing, implementing, and maintaining DevOps platforms, Kubernetes infrastructure, and CI/CD automation solutions. The role ensures secure, reliable, and efficient application delivery across traditional and containerized environments while improving system availability, performance, and operational processes. Deploy, manage, upgrade, and maintain Rancher-managed RKE2 Kubernetes clusters. Configure Kubernetes RBAC, namespaces, network policies, and security controls. Ensure cluster availability, lifecycle management, and operational stability. Troubleshoot Kubernetes cluster, networking, storage, and workload issues. Administer and harden Red Hat Enterprise Linux (RHEL) environments. Build and maintain CI/CD pipelines using GitLab CI/CD or equivalent tools. Automate application deployment, testing, and release processes. Develop automation scripts using Bash, Python, or other scripting languages. Manage Git repositories, branching strategies and deployment workflows, and Infrastructure as Code (IaC) using Terraform or similar tools. Build and manage container images using Docker or Podman. Deploy, manage, and troubleshoot monolithic and microservices-based applications. Manage Kubernetes application deployments using Helm charts. Configure and support Kubernetes networking components, including MetalLB, BGP, VXLAN, routing tables, and iptables/nftables. Deploy and maintain Longhorn storage solutions. Implement monitoring and logging solutions using Prometheus, Grafana, CloudWatch, or equivalent tools. Install and manage Cert-Manager for certificate lifecycle management. Support security hardening, backup, disaster recovery, and production incident activities.
Implement procurement strategies aligned with the bank’s objectives. Lead the procurement team to achieve performance goals. Identify cost-saving opportunities and improve efficiency in procurement operations. Forecast procurement requirements in coordination with other departments. Source, evaluate, and negotiate with suppliers for goods and services. Maintain strong vendor relationships and ensure compliance with agreements. Monitor supplier performance, quality, and risk management. Coordinate with group procurement and approval process. Ensure procurement policies, procedures, and regulatory requirements are strictly followed. Approve purchase requests and contracts within delegated authority. Maintain accurate procurement documentation, including contracts and purchase orders. Prepare monthly and quarterly procurement reports for management. Analyze procurement data to identify trends, savings, and efficiency improvements. Track procurement KPIs and recommend process enhancements. Work closely with finance, operations,Marketing, IT, and other departments to meet procurement needs. Support internal audits, compliance checks, and risk assessments.
- Lead monthly mystery calls across 58 branches and conduct physical inspections (SOPs, queues, grooming, SLAs). - Provide diagnostic feedback and establish remediation plans for low-scoring branches. - Conduct workshops (etiquette, de-escalation, cross-selling), new-hire onboarding, and 30-day remedial coaching. - Track customer complaints, investigate root causes, and partner with Ops to cut wait times. - Publish monthly 58-branch performance dashboards and present key Aservice trends to leadership.
Credit Appraisal : Review and analyze SME loan proposals according to existing policy, criteria and instruction before submission to the relevant approval authority as per the MCB process. Financial Analysis : Review accuracy of financial information, liaise with relationship managers on any unclear or incomplete client information and analyze financial statements and bank statements. Collateral Assessment : Assess the adequacy and enforceability of pledged assets. Liaise closely with the Bank's in-house Legal Team to fully understand the legal aspects impacting on the extension of credit and securing documentation. Site Inspections : If needed, Monitoring onsite visit to Customer’s Business Premises with related RMs. Risk Assessment : Identify key business, industry and management risks. Compliance Check : Ensure alignment with Central Bank of Myanmar (CBM) directives. Mitigation Design: Finding out credit risk and risk mitigation on each application. Propose structured risk solutions and loan covenants. Portfolio Monitoring: Monitor delinquency and loss performance of loans frequently, ensuring loans acquired meet established performance benchmarks. Presentation: Prepare for the presentation to get credit approval from the relevant Management authority, Executive Committee, Board Credit Committee and the Board of Directors. Reporting: Prepare activity reports on number of accounts received, reviewed, approved and rejected. Implement any other duties assigned by the Head/Team Lead, Credit Underwriting Department.
Guide clients through credit applications, perform financial assessments, and recommend suitable banking products. Ensure compliance with KYC, AML, and regulatory requirements, maintaining accurate customer records. Manage a portfolio of clients, focusing on retention, upselling, and cross-selling opportunities. (Including: credit cards, insurance, digital services, mobile and internet banking). Meet individual and branch Credit/Deposit targets through structured sales planning and execution. Monitor market trends and competitor offerings to enhance deposit strategies. Ensure proper handover procedures for staff transitions and secure storage of loan security documents and customer files. Source and evaluate potential borrowers for retail and SME loans by analyzing financial statements, cash flows, and credit histories. Manage non-performing loans (NPLs), follow up on overdue payments, and conduct collection activities as needed.
Build strong business relationships with Branches, Insurers and Key Stakeholders and ensure objective and set targets are achieved. Monitor sales and performance for Life Insurance & General Insurance in assigned branches. Guild and drive branch performance to achieve set targets while inspiring success. Conduct monthly branch visits and maintain branch engagement. Build and maintain effective working relationships with Branch Managers. Handle policy services (claims, renewals, surrenders) and customer follow-ups. Coordinate with insurance partners for agent licensing training. Organize and deliver monthly product training for new joiners and existing bank staff. Arrange and attend in-person customer appointments when required. Assess current processes and procedures, identify opportunities for improvement and take part in discussions with Insurers and/or other stakeholders. Other ad hoc projects as assigned.
Job Summary Strategic Partnership Officer is responsible for identifying, developing, and managing partnerships with merchants, corporates, associations, organizations and other potential partners to expand MCB Bank’s ecosystem. The role focuses on creating exclusive benefits and value-added programs for customers, increasing engagement with MCB products such as Cards, Digital Banking, and Payroll Services, and supporting customer acquisition and business growth through effective partnership initiatives. Identify and onboard strategic partners to expand MCB Bank’s partnership ecosystem. Build and maintain good relationships with partners, including merchants, corporates, associations, organizations, institutions and other business partners. Identify new partnership opportunities that support customer acquisition, product adoption, and business growth. Coordinate the preparation, execution, renewal and maintenance of partnership agreements. Work with partners to develop exclusive offers, discounts and value-added benefits for MCB customers. Promote MCB Bank’s products and services including Cards, Digital Banking, Deposits, Payroll Services, Loans, Hire Purchase and other banking solutions through partnership initiatives. Support the planning and execution of joint marketing campaigns and promotional activities with partners. Monitor partnership performance and prepare regular reports on customer engagement, transaction volume, campaign results and business outcomes. Maintain accurate records of partner information, agreements and partnership activities. Coordinate with internal departments including Business, Marketing, Operations, Product, IT, Legal and Compliance to ensure successful implementation of partnership initiatives. Act as the primary contact for partners and assist in resolving operational and service-related issues. Conduct market research and competitor analysis to identify potential partners and new business opportunities. Perform other duties and ad hoc projects as assigned.
Customer များနှင့် ခိုင်မာသောဆက်ဆံရေးများ တည်ဆောက်ရန် နှင့် ထိန်းသိမ်းရန် ပုံမှန်သွားရောက် လည်ပတ်ခြင်းနှင့် ဆက်သွယ်မှုများပြုလုပ်ပြီး လိုအပ်သော ဘဏ်ဝန်ဆောင်မှုများကိုပေးခြင်း။ စုငွေ၊ ချေးငွေ၊ ခရက်ဒစ်ကတ်၊ အာမခံနှင့် ဒီဂျစ်တယ်ဝန်ဆောင်မှုများ (မိုဘိုင်းနှင့် အင်တာနက်ဘဏ်လုပ်ငန်း) အပါအဝင် ဘဏ်ထုတ်ကုန်များကိုမြှင့်တင်ခြင်း နှင့် ဖြန့်ချိရောင်းချခြင်း။ ဖောက်သည်များ၏ ချေးငွေလျှောက်ထားမှု လုပ်ငန်းစဉ်များကို လမ်းညွှန်ပေးခြင်း၊ ဘဏ္ဍာရေးအကဲဖြတ်ခြင်းများ ပြုလုပ်ခြင်းနှင့် သင့်လျော်သော ဘဏ်ထုတ်ကုန်များကို အကြံပြုခြင်း။ KYC, AML နှင့် ပတ်သက်သော စည်းမျဉ်းစည်းကမ်းများ၊ လိုအပ်ချက်များ ကိုလိုက်နာပြီး ဖောက်သည်မှတ်တမ်းများကို တိကျစွာ ထိန်းသိမ်းခြင်း။ ဖောက်သည်များ၏ စာရင်းအချက်အလက်များကို လေ့လာခြင်း၊ Customer များနှင့်ရေရည် တည်မြဲစေရန်ထိန်းသိမ်းခြင်း၊ အရောင်းမြှင့်တင်ခြင်းနှင့် ဖြန့်ချိရောင်းချခြင်းဆိုင်ရာ အခွင့်အလမ်းများကို အထူးဂရုစိုက် လုပ်ဆောင်ရန်။ ငွေပေးငွေယူလုပ်ငန်းစဉ်များကို တိကျမှန်ကန်စွာ ကြီးကြပ်ခြင်း၊ စာရွက်စာတမ်းများကို စနစ်တကျ ထိန်းသိမ်းခြင်းနှင့် နေ့စဉ်ဘဏ္ဍာရေးအစီရင်ခံစာများ ပြင်ဆင်ခြင်း။ ငွေပေးငွေယူနှင့် ဒီဂျစ်တယ်ဘဏ်ထုတ်ကုန်များကို ဖောက်သည်များ ပိုမိုအသုံးပြုနိုင်ရန် အားပေးလုပ်ဆောင်ခြင်း။ ဖောက်သည်များ၏ မေးမြန်းမှုများနှင့် တိုင်ကြားချက်များကို အချိန်မီ ဖြေရှင်းပေးခြင်းဖြင့် ဖောက်သည်များ၏ စိတ်ကျေနပ်မှုကို ရရှိအောင်ဆောင်ရွက်ခြင်း။ ဝန်ထမ်းများ အလုပ်တာဝန် လွှဲပြောင်းချိန်တွင် လုပ်ငန်းလွှဲပြောင်းခြင်းဆိုင်ရာ လုပ်ငန်းစဉ်များကို စီစစ်ဆောင်ရွက်ပြီး ချေးငွေအာမခံစာရွက်စာတမ်းများနှင့် Customer ဖိုင်များကို လုံခြုံစွာသိမ်းဆည်းခြင်း။ စံနှုန်းနှင့်ကိုက်ညီမှုမရှိသော ချေးငွေများ (NPLs) ကို စီမံခန့်ခွဲခြင်း၊ ငွေပေးချေမှု နှောင့်နှေးခြင်းများကို လိုက်လံဆောင်ရွက်ခြင်း နှင့် လိုအပ်ပါက ငွေကောက်ခံမှု လုပ်ငန်းများ ဆောင်ရွက်ခြင်း။ ဘဏ်ခွဲမန်နေဂျာ (Branch Manager) သို့မဟုတ် လုပ်ငန်းတာဝန်ခံ (Operation In-charge) မရှိချိန်တွင် ၎င်းတို့၏ တာဝန်များကို ထမ်းဆောင်ခြင်းဖြင့် လုပ်ငန်းလည်ပတ်မှု ချောမွေ့အောင် ဆောင်ရွက်ခြင်း။ လုပ်ငန်းလိုအပ်ချက်အရ သက်ဆိုင်ရာဌာနမှူးမှပေးအပ်သောအခြားတာဝန်များကိုလည်း ကျေပွန်စွာ ထမ်းဆောင်ရမည်။