Grow inbound remittance business by managing key local and international partners. Ensure compliance with CBM regulations and internal policies. Drive transaction volumes across branches; monitor KPIs and support branches to achieve targets. Train branch teams on remittance products and processes. Lead partner onboarding, due diligence, negotiations, and ongoing relationship management. Collaborate with internal teams to deliver partnership initiatives and resolve issues. Implement campaigns and promotional activities to increase transactions. Review partner and branch performance, provide insights, and recommend improvements. Lead and develop the remittance team. Support cross-functional and digital projects as needed.
Assistant Line Manager in liaison with the Central Bank of Myanmar (CBM) and FIU for all AML/CFT matters. Perform daily AML monitoring including TTR (Threshold Transaction Reports) and STR (Suspicious Transaction Reports) via the FIU online portal. Response compliance related audit findings and support corrective actions to the related parties. Assist in developing and implementing compliance programs aligned with CBM laws and international standards. Draft and update internal Policies, SOPs, and Occasional Papers to address the evolving regulatory landscape. Support the quarterly and annual enterprisewide AML risk assessments to define future audit schedules and scope. Review & response the Correspondent Banking and Wolfsberg Group Questionnaires to mitigate thirdparty risks. Schedule compliance audits and deliver findings to the CRCO or line manager. Issue departmental memos and instructions to branches to ensure uniform compliance. Conduct compliance training to ensure regular compliance. Apply sound ethical judgment to business decisions to safeguard the Bank’s brand, clients, and assets. Perform the Achoc duties/projects assign by Line Manager /CRCO based on compliance requirements.
Credit Appraisal : Review and analyze Corporate/SME loan proposals according to existing policy, criteria and instruction before submission to the relevant approval authority as per the MCB process. Financial Analysis : Review accuracy of financial information, liaise with relationship managers on any unclear or incomplete client information and analyze financial statements and bank statements. Collateral Assessment : Assess the adequacy and enforceability of pledged assets. Liaise closely with the Bank's in-house Legal Team to fully understand the legal aspects impacting on the extension of credit and securing documentation. Site Inspections : If needed, Monitoring onsite visit to Customer’s Business Premises with related RMs. Risk Assessment : Identify key business, industry and management risks. Compliance Check : Ensure alignment with Central Bank of Myanmar (CBM) directives. Mitigation Design: Finding out credit risk and risk mitigation on each application. Propose structured risk solutions and loan covenants. Portfolio Monitoring: Monitor delinquency and loss performance of loans frequently, ensuring loans acquired meet established performance benchmarks. Presentation: Prepare for the presentation to get credit approval from the relevant Management authority, Executive Committee, Board Credit Committee and the Board of Directors. Reporting: Prepare activity reports on number of accounts received, reviewed, approved and rejected. Implement any other duties assigned by the Head/Team Lead, Credit Underwriting Department.
IT Risk Management & Assessment Conduct IT risk assessments for applications, infrastructure, digital banking platforms, cloud services, and third-party technology providers. Identify technology risks, assess control effectiveness, and recommend appropriate mitigation actions. Monitor and track remediation plans for identified IT risks, audit findings, and regulatory observations. Support risk reviews for technology projects, system changes, and digital initiatives. Governance & Compliance Support implementation and maintenance of the bank’s IT Risk Management framework, policies, standards, and procedures. Ensure alignment with regulatory requirements, CBM guidelines, internal policies, and industry best practices. Participate in IT governance forums, risk committees, and compliance reviews. Assist in coordinating internal/external audits and regulatory examinations related to technology risk. Risk Reporting & Monitoring Develop and maintain IT risk reports, dashboards, and Key Risk Indicators (KRIs). Monitor emerging technology risks, control gaps, and operational risk trends. Prepare management reports and presentations for risk governance meetings. Third-Party & Digital Risk Oversight Support technology vendor and third-party risk assessments. Review outsourcing and digital partnership risks to ensure compliance with the bank’s risk standards. Participate in due diligence reviews for new technology implementations and digital services. Stakeholder Collaboration Work closely with Technology, Information Security, Operational Risk, Compliance, and business teams on risk-related matters. Promote technology risk awareness and governance culture across the organization. Provide advisory support on risk and control considerations for technology initiatives.
Manage and grow a portfolio of premium and high-net-worth (HNW) clients. Drive growth in CASA, Fixed Deposits (FD), wealth, and investment portfolios. Promote and cross-sell banking, investment, and insurance products. Build and maintain strong relationships with premium clients through personalized banking services. Act as the main point of contact for clients’ financial and banking needs. Identify and acquire new premium clients through networking and referrals. Develop strategies to expand the premium customer base and increase Assets Under Management (AUM). Achieve assigned sales and revenue targets while maintaining portfolio profitability. Monitor portfolio performance and provide tailored financial solutions to clients. Collaborate with internal teams to ensure seamless customer service and client satisfaction. Prepare regular sales, pipeline, and portfolio performance reports. Maintain professionalism, confidentiality, and compliance with banking policies and regulations.
Develop and execute the overall bancassurance business strategy to achieve sales growth, profitability and market expansion. Set sales targets, KPIs, incentive and campaign plans for HO team and branch networks. Drive achievement of bancassurance KPIs including sales targets, commission income, policy count, renewal performance and overall business growth for both life and general insurance businesses. Lead and manage the bancassurance business across all relevant banking channels mainly banking branches. Monitor branch sales performance, track target vs achievement and drive branches to achieve their assigned business targets. Ensure compliance with regulatory standards and internal bank policies. Negotiate partnership agreements, business terms, commission structures, campaigns and service standards with insurance partners. Manage relationships with insurance partners and coordinate regular business review meetings. Coordinate with insurance partners on product launches, campaigns, training programs and sales support initiatives. Lead, mentor and manage the bancassurance team to build a high-performance culture and achieve Sales target. Conduct performance reviews, succession planning and talent development for team members. Lead strategic projects, digital initiatives, and process improvement activities related to bancassurance business. Develop and conduct training programs to improve product knowledge and sales skills for branch staffs. Work closely with internal stakeholders including regional heads, branches, legal and compliance, finance, marketing and other necessary teams. Prepare and present business performance reports (daily, weekly and monthly), strategic updates and management presentations to senior leadership. Handle escalated customer, operational and partnership issues in a timely and professional manner. Other ad hoc projects as assigned.
Guide clients through credit applications, perform financial assessments, and recommend suitable banking products. Ensure compliance with KYC, AML, and regulatory requirements, maintaining accurate customer records. Manage a portfolio of clients, focusing on retention, upselling, and cross-selling opportunities. (Including: credit cards, insurance, digital services, mobile and internet banking). Meet individual and branch Credit/Deposit targets through structured sales planning and execution. Monitor market trends and competitor offerings to enhance deposit strategies. Ensure proper handover procedures for staff transitions and secure storage of loan security documents and customer files. Source and evaluate potential borrowers for retail and SME loans by analyzing financial statements, cash flows, and credit histories. Manage non-performing loans (NPLs), follow up on overdue payments, and conduct collection activities as needed.
Identify and implement strategies for improving branch financial performance. Lead sales and marketing efforts to drive deposit and credit business, achieving or surpassing financial targets. Build and maintain strong relationships with high-net-worth individuals (HNWIs) and key customers to increase business opportunities Ensure day-to-day branch operations and smooth business transactions, ensuring adherence to banking procedures and guidelines. Actively monitor and manage fraud risks within the branch, implementing fraud prevention measures. Ensure the branch operates within legal and regulatory frameworks, maintaining strict compliance with CBM rules and regulations, internal control and audits. Understand credit underwriting standard and practices to manage lending portfolios, and maintain credit quality. Perform any other tasks or duties as assigned by senior management to support branch and organizational goals.
Job Summary The Trade Operations Officer is responsible for managing daily, weekly, and monthly reporting for trade transactions. Key tasks include FEMS reporting, trade and non-trade transaction documentation, MFIU compliance reporting, and MIS reports for trade operations. The role occasionally requires travel to Naypyidaw to attend meetings on trade transactions organized by the Central Bank of Myanmar (CBM) and the Ministry of Commerce (MOC). Handle export transactions, including TT, LC, and Documentary Collections, ensuring all activities comply with internal and external guidelines. Prepare and submit accurate internal and Central Bank of Myanmar (CBM) reports for export transactions, adhering to regulatory requirements and deadlines. Review and verify documents for export transactions to meet CBM and internal compliance standards. Collaborate with relevant departments to resolve any documentation discrepancies or incompleteness. Attend meetings with CBM and the Ministry of Commerce (MOC) in Naypyidaw as required.