Develop, test, and deploy enhancements, interfaces, and customizations within the core banking environment. Write clean, maintainable, and well-documented code based on business requirements. Lead/Collaborate with other developers, analysts, and IT infrastructure teams. Support API-based integrations between the core banking system, API Gateway and third-party platforms. Apply strong understanding of API security standards (OAuth2, JWT, API keys, etc.) Maintain documentation, lifecycle management, and versioning of APIs Conduct root cause analysis and resolve technical issues related to application logic, data inconsistencies, or performance bottlenecks. Maintain and monitor job schedules, logs, and data processing batches
Develop and implement comprehensive marketing strategies to enhance MCB's brand awareness, customer acquisition, and product penetration in the market. Collaborate with cross-functional teams to plan, execute, and analyze marketing campaigns, ensuring alignment with the bank's goals and objectives. Oversee the bank's digital marketing efforts, including website management, email marketing, and social media campaigns to engage and retain customers. Analyze market trends, customer behavior, and competition to identify opportunities for growth and development. Manage and mentor a team of marketing professionals, fostering a creative and productive work environment. Monitor and report on the effectiveness of marketing initiatives, utilizing key performance indicators and data analytics tools to make informed decisions. Budget management to ensure efficient allocation of resources for marketing activities.
Develop and execute the agency banking business strategy, ensuring alignment with the bank’s vision and CBM’s regulatory framework. Set and monitor KPIs for agent recruitment, activation, transaction volume, and revenue growth. Lead cross-department collaboration with Operations, Risk, Compliance, IT, and Marketing. Approve agent categories, fee structures, incentive plans, and marketing activities. Represent Agency Banking in management and board-level reviews. Ensure compliance with AML/CFT, CBM Section 18, and bank internal policies. Drive innovation and digital inclusion through agent-based financial services.
Review and monitor credit card transactions, comparing data from multiple sources such as bank statements, cards association reports, and internal system Research and investigate all credit card disputes; make proper adjustments/charge backs and needed; balance and prepare related credit card transactions Corresponding with VISA/JCB/MPU and submit dispute cases and Chargeback to respective card scheme Applies Bank, CBM, and card scheme industry regulation and practices in resolving dispute ATM Ecommerce and POS related customer dispute request (dispute case with MCB customer using MPU card and checking transaction information for customer service and crediting the account)
ငွေအပ်နှံမှုများ၊ ငွေသားထုတ်ယူမှုများ၊ ငွေလွှဲပြောင်းမှုများနှင့် ငွေပေးချေမှုများအပါအဝင် ငွေသားနှင့် ငွေသွင်းငွေလွှဲမှုများအတွက် သေချာစွာစီစစ်ကိုင်တွယ်နိုင်ရမည်။ Customer များ၏ ဘဏ်စာရင်းဖွင့်လှစ်ခြင်းနှင့် စာရင်းပိုင်းဆိုင်ရာ စာရွက်စာတမ်းများကို ကိုင်တွယ် ဆောင်ရွက်နိုင်ရမည်။ Customer များအား ဘဏ်ဝန်ဆောင်မှုနှင့် ထုတ်ကုန်များအားရှင်းလင်းပြောကြားရောင်းချနိုင်ရမည်။ ဘဏ်တွင်အသုံးပြုသော ဘဏ်စနစ် ( Core Banking System) အားနားလည်သင်ယူနိုင်ပြီး ငွေသွင်းငွေထုတ်လုပ်ငန်းစဥ်များအား လုပ်ဆောင်နိုင်ရမည်။ ဘဏ်မှချမှတ်ထားသော လုပ်ထုံးလုပ်နည်းနှင့် စည်းမျဥ်းစည်းကမ်းများအား လိုက်နာနိုင်သူဖြစ်ရမည်။
Primarily responsible for conducting the valuation of properties such as residential, commercial, industrial buildings as well as vacant land. Prepare valuation reports in accordance with bank’s policy and submit it to respective department for further process. Perform cross-checking if the valuation of external assessor seems inflated Keep an eye on the market to observe the price volatility of the properties and raise out the potential issues. Any other duties as assigned by line manager.
Guide clients through credit applications, perform financial assessments, and recommend suitable banking products. Ensure compliance with KYC, AML, and regulatory requirements, maintaining accurate customer records. Manage a portfolio of clients, focusing on retention, upselling, and cross-selling opportunities. (Including: credit cards, insurance, digital services, mobile and internet banking). Meet individual and branch Credit/Deposit targets through structured sales planning and execution. Monitor market trends and competitor offerings to enhance deposit strategies. Ensure proper handover procedures for staff transitions and secure storage of loan security documents and customer files. Source and evaluate potential borrowers for retail and SME loans by analyzing financial statements, cash flows, and credit histories. Manage non-performing loans (NPLs), follow up on overdue payments, and conduct collection activities as needed.
Identify and implement strategies for improving branch financial performance. Lead sales and marketing efforts to drive deposit and credit business, achieving or surpassing financial targets. Build and maintain strong relationships with high-net-worth individuals (HNWIs) and key customers to increase business opportunities Ensure day-to-day branch operations and smooth business transactions, ensuring adherence to banking procedures and guidelines. Actively monitor and manage fraud risks within the branch, implementing fraud prevention measures. Ensure the branch operates within legal and regulatory frameworks, maintaining strict compliance with CBM rules and regulations, internal control and audits. Understand credit underwriting standard and practices to manage lending portfolios, and maintain credit quality. Perform any other tasks or duties as assigned by senior management to support branch and organizational goals.
Collaborate with business stakeholders to gather and analyze reporting requirements. Design, develop, and maintain reports and dashboards using Power BI, Jasper, or other BI tools. Write and optimize SQL queries for data extraction, transformation, and reporting. Optimize DAX queries and Power BI performance for large datasets. Ensure data quality, consistency, and accuracy across all reports. Automate recurring reports and streamline reporting processes for efficiency. Maintain proper documentation of data sources, report logic, and business rules. Provide ad-hoc reporting and data analysis support to management and business users. Ensure compliance with regulatory reporting requirements (e.g., CBM, MMCB). Troubleshoot data/reporting issues and provide timely resolutions.