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Customer Service Manager

METRO Wholesale Myanmar Ltd
| Yangon
Verified This job has been verified by the company as a real job vacancy.
03 Jul 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Manager

METRO Wholesale Myanmar Ltd
Yangon

Customer Service Manager

METRO Wholesale Myanmar Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
03 Jul 2019
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Retail/Wholesale

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Job Purpose:

• Managing Inbound Calling, Outbound Calling & Online Order Receiving
• To develop and execute online and offline marketing strategy, promotional campaigns, and manage social media inboxes, to attract target customers and drive revenue growth

Principal Accountabilities:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
• Be accountable for other certain works as assigned from immediate superior level.

Open To

Repatriate
Male/Female

Job Requirements

• Bachelor Degree
• Minimum 5-years relevant experience
• Advanced English communication
• Able to work under pressure
• Customer Service
• Customer Focus
• Flexibility
• Attention to Detail
• Deadline-Oriented

What We Can Offer

Benefits

* Attractive Bonus Scheme
* Ferry provided
* Handset allowance & air-time / data

Highlights

* great working environment
* company aims to provide high quality product and promote food safety

Career Opportunities

* excellent development opportunity to grow with the organization
* International standards & exposure
Already Expired
OR
More jobs from this employer

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Retail/Wholesale

Min Education Level

Bachelor Degree

Job Type

Full Time

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