Position Purpose
The purpose of the position to ensure smooth Corporate Disbursements, daily settlements and providing support to the internal & external teams for disbursements, settlement & reconciliations.

Key Result Ares
• Ensure Smooth disbursements & settlements as per the defined schedule
• Accuracy of the disbursements, settlements & reporting
• Coordination with Internal & External Stakeholders for executing the smooth disbursements & settlements
• Ensure complaints resolution and follow up if any delay in providing the resolution
• Follow Up for any pending disbursement & settlements
• Provide Operational support to Internal Teams & Corporate Clients
• Maintain Disbursement & Settlement records for reconciliation & audit review
• Support in ongoing System enhancement change request
• Monitor adherence to and comply with defined SOPs/SLAs

Key Responsibilities and Accountabilities
• Coordination with all internal & external stakeholders for the Disbursements, Settlements, Reconciliations, Disbursement reporting, Preparing daily & month end reconciliations, follow up for the pending disbursements , settlements & Maintaining the disbursement & settlements record.
• Agent’s onboarding within agreed turn-around time & as per defined rules.
• Proper record keeping/archival of agent’s documentation and agreements.
• Ensure all service requests are responded for relevant work group within agreed turn-around time.

• Tertiary Education: Bachelors in relevant fields.
• In-depth knowledge of spreadsheet and advance excel
• Hands on experience on reconciliations
• Good verbal & communication Skills
• Able to understand and prioritize things
• Must be flexible & a team player
• Attention to detail
• A willingness to learn