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Job Summary
Application Support Engineer/Analyst to support Temenos T24 technical environments, integrations, and batch operations for a leading banking organization in Yangon. This role ensures system stability, upgrade readiness, and smooth delivery across DEV to PROD.

Key Responsibilities
● Support T24 technical environments including DEV, SIT, UAT, TRAINING, DR, and PROD.
● Monitor and optimize COB, batch jobs, interface flows, and exception handling.
● Troubleshoot Java, OFS, application, and integration logs to resolve technical issues.
● Support deployments, hotfixes, TAFJ builds, EAR/WAR updates, and config changes.
● Manage APIs, MQ, API Gateway, channels, and third-party system integrations.
● Assist CBS upgrade activities with readiness checks, gap analysis, and validation.
● Perform root cause analysis and ensure timely resolution within SLA/OLA targets.
● Mentor team members and share technical knowledge to strengthen upgrade readiness.

● Bachelor’s degree in IT, Computer Science, Software Engineering, or a related field.
● 3–6 years of hands-on experience in Temenos T24/Transact technical support.
● Strong knowledge of T24 architecture, TAFJ, OFS, batch processes, and COB tuning.
● Experience with Linux, shell scripting, JVM management, thread tuning, and log review.
● Familiarity with MQ, API Gateway, TWS/IRIS, and Internet/Mobile Banking channels.
● Strong troubleshooting, analytical, and incident resolution skills in a banking setup.
● Good English communication skills, both written and spoken.
● Experience in core banking upgrade projects is an added advantage.