Assistant Manager (ICT) in Yangon

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Assistant Manager (ICT)

Hana Microfinance Ltd, Kamaryut | Yangon

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Assistant Manager (ICT)

Hana Microfinance Ltd

APPLY HERE

Assistant Manager (ICT)

Hana Microfinance Ltd

Myanmar - Yangon

Kamaryut | Yangon

06 Mar 2024

APPLY HERE

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Plan, organize, direct, control and coordinate the acquisition, development, maintenance, and use of digital and telecommunication systems.
Responsible for overseeing the day-to-day operations of the ICT Tech Support Team.
Leading Technical Support Team and providing technical assistance and support for incoming queries and issues related to system, Infrastructure and digitization projects.
Installing and configuration client computer hardware system, security devices, digital devices and applications
Researching, POC, and initiating/leading the adopting new hardware devices and/or software solutions across companywide offices
Work with the various software related tech teams to ensure the various devices meet/exceed the software requirements for achieving the optimal digital transformation
Troubleshooting system, network problems, security devices and diagnosing and solving hardware or software faults
Streamline and automate the ICT processes to ensure effectiveness and efficiency of the ICT team
Monitor and maintain computer systems, networks, security devices and digital devices.
Manage the IT assets list and report to ICT Manager.
Communicate and manage inquiries from branches.
Contribute to team effort by accomplishing related results as needed.
Support the team with any necessary tasks as requested or required.
Coaching Regional Digital Officers and Technical Support staffs from head office and branches.
Actively participate in digital transformation initiatives, projects, and ICT service management.
Clearly communicate escalated issues to vendors, ICT Manager and Head of ICT as needed.
Monitor, Measure and Evaluate effectiveness and usefulness of ICT projects regularly.

Open To

Male/Female

Job Requirements

Bachelor Degree holder, prefer Degree in computing or other IT related degree
Minimum 4 years experiences in related IT field (ICT)
Must have knowledge of Networking and Cyber Security.
Proficient in MS Office: especially in MS Excel, Word and PowerPoint
Have interest in financial products and services
Ability to organize and manage multiple priorities for maximum delivery result
Fluency in both English and Burmese
Strong interpersonal, presentation and communications skills in both English and Myanmar
Committed, results-oriented, and solid team player
Trustworthy and able to maintain confidential information with high level of integrity
Able to plan, organize, work under pressure and tight deadline, in a fast-paced dynamic environment