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Assist the BDC Manager in overseeing daily branch operations and ensuring smooth business operations.

Supervise and coordinate with all departments to ensure tasks are completed efficiently and in accordance with company policies and procedures.

Monitor staff attendance, performance, discipline, and daily work activities.

Coordinate with Head Office and relevant departments regarding operational matters, reporting, and administrative requirements.

Handle general administrative tasks, branch facilities, office supplies, and other assigned responsibilities.

Monitor customer service quality and assist in resolving customer complaints and operational issues.

Ensure proper implementation of company policies, procedures, and management instructions at the branch.

Prepare and submit daily, weekly, and monthly operational reports to the BDC Manager.

Identify operational challenges and recommend practical solutions to improve branch efficiency.

Support staff development, teamwork, and effective communication among departments.

Perform other duties and responsibilities assigned by the BDC Manager or Management.

Any Bachelor's Degree; relevant professional certificates or diplomas are an advantage.

Minimum 3–5 years of working experience in operations, administration, or general management.

Previous experience in a supervisory or management position is preferred.

Experience in courier, logistics, delivery service, or a related business is an advantage.

Good leadership, communication, coordination, and problem-solving skills.

Ability to manage multiple tasks and supervise employees from different departments.

Good knowledge of Microsoft Office (Word, Excel, and PowerPoint).

Strong organizational skills and ability to work under pressure.

Honest, responsible, proactive, and result-oriented.

Willingness to work in Mandalay and travel when required.